Bright House Networks vs Verizon

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Bright House Networks

Telecommunications
  • 1 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $77.1K CLAIMED LOSSES
  • $778 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Service 3
  • Most of the customer service people are very nice 2
  • People on the phone 2
  • Third party installers were very nice 2
  • Zip 1

Customers don't like

  • Not doing there job9
  • Being ripped off and lied to8
  • Customer service7
  • Service7
  • Horrible service7

Products by Bright House Networks

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Verizon

Telecommunications
  • 10 ISSUES RESOLVED
  • 2063 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service15
  • Bait and switch14
  • Billing practices10

Products by Verizon

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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