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Bright House Networks

Telecommunications
  • 1 ISSUES RESOLVED
  • 430 TOTAL REVIEWS
  • $80.1K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Service 3
  • Most of the customer service people are very nice 2
  • People on the phone 2
  • Third party installers were very nice 2
  • Zip 1

Customers don't like

  • Placing blaim on others4
  • Customer service4
  • Not doing there job4
  • Customer contact3
  • Service3
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2187 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Nada 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service9
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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