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Bright House Networks

Telecommunications
  • 2 ISSUES RESOLVED
  • 432 TOTAL REVIEWS
  • $80.1K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Service 3
  • People on the phone 2
  • Third party installers were very nice 2
  • When it was brighthouse customer service and pricing 1
  • Zip 1

Customers don't like

  • Placing blaim on others4
  • Customer service4
  • Not doing there job4
  • Customer contact3
  • Service3
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 878 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • You are a bunch of overcharging crooks 4
  • Quality of network 3

Customers don't like

  • No resolution to problem10
  • Customer service7
  • Deceitful salesperson7
  • Problem resolution7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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