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Bright House Networks

Telecommunications
  • 1 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $77.2K CLAIMED LOSSES
  • $772 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Service 3
  • Most of the customer service people are very nice 2
  • People on the phone 2
  • Third party installers were very nice 2
  • Zip 1

Customers don't like

  • Not doing there job9
  • Being ripped off and lied to8
  • Customer service7
  • Service7
  • Horrible service7
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2539 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Cheap 15
  • Concept 10
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support22
  • Chat conversations and unresolved issues7
  • Customer service7
  • No refund policy6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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