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Bright House Networks

Telecommunications
  • 1 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $77.2K CLAIMED LOSSES
  • $772 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Service 3
  • Most of the customer service people are very nice 2
  • People on the phone 2
  • Third party installers were very nice 2
  • Zip 1

Customers don't like

  • Not doing there job9
  • Being ripped off and lied to8
  • Customer service7
  • Service7
  • Horrible service7
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Legacy Inmate Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $47 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • I love talking to my fiance 2
  • Cs rep gave me explanations 1

Customers don't like

  • Charge alot without people knowing7
  • Deceptive rate disclosure6
  • Legacy communication3
  • Buzzes an hangs up2
  • It echos my voice2

Products by Legacy Inmate Communications

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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