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Bright House Networks

Telecommunications
  • 2 ISSUES RESOLVED
  • 432 TOTAL REVIEWS
  • $80.1K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Service 3
  • Most of the customer service people are very nice 2
  • People on the phone 2
  • Third party installers were very nice 2
  • Zip 1

Customers don't like

  • Placing blaim on others4
  • Customer service4
  • Not doing there job4
  • Customer contact3
  • Service3
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Legacy Inmate Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $46 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • I love talking to my fiance 2
  • At all 1
  • Cs rep gave me explanations 1

Customers don't like

  • Charge alot without people knowing3
  • Deceptive rate disclosure2
  • Legacy communication2
  • Not the same price2
  • Rip off pricing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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