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Bright House Networks

Telecommunications
  • 2 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $80.1K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Service 3
  • Third party installers were very nice 2
  • People on the phone 2
  • Most of the customer service people are very nice 2
  • Zip 1

Customers don't like

  • Placing blaim on others4
  • Not doing there job4
  • Customer service4
  • Service3
  • Customer contact3
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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2607 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service41
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable customer service6
  • Unreliable6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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