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Bridgecrest

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 150 COMPANY RESPONSES
  • 157 TOTAL REVIEWS
3.6
Customer service
Staff
Reliability
Website
Billing Practices
  • That hopefully i can build back up my credit 1
  • Empathy shown by representative 1
  • Ease of access to credit 1
  • Customer service rep who tried to work with me 1
  • Agreed to refund 1

Customers don't like

  • Lack of communication4
  • Poor customer relations2
  • Customer service2
  • Threw rocks and hid hands1
  • Rude customer service1
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 452 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Website
Billing Practices
  • Agents were very nice 4
  • Staff 2
  • Online ability 2
  • Friendly service 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Unprofessional3
  • Springleaf not upfront3
  • Lack of issue resolution3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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