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Bridgecrest

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $66K CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
3.4
Reliability
Customer service
Website
Staff
Diversity of Products or Services
  • Agreed to refund 1
  • Customer service rep who tried to work with me 1
  • Ease of access to credit 1
  • That hopefully i can build back up my credit 1

Customers don't like

  • Poor customer service no communication4
  • Customer service4
  • Poor customer relations4
  • Company policy seems to be get the money no matter what3
  • Poor service3
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Reliability
Customer service
Website
Staff
Diversity of Products or Services
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue8
  • Springleaf not upfront6
  • Being lied to5
  • Lie about lowering interest rate5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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