PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lex Autolease and Bridgecrest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bridgecrest

Bridgecrest

Has Verified Representatives
3.0
Lex Autolease
Bridgecrest

Lex Autolease and Bridgecrest Overview

Total reviews
1
638
Company responses
0
607
Issues resolved
0
8

Lex Autolease and Bridgecrest Consumer Ratings

Rank
376 out of 883 in Loans and Mortgages category
27 out of 883 in Loans and Mortgages category
Value for money
225 in category
No votes
Customer service
252 in category
No votes
Additional Fees
84 in category
No votes
Reliability
234 in category
No votes

Lex Autolease and Bridgecrest Rating Details

Value for money
1 (1 review)
No votes
Reviewer's quote

I have sent them the signed form and money on 5th December sand they have submitted to DVLA on 9th (3 days delay). I have received a confirmation email from them on Saturday 14th November saying private reg is on retention, I called them up on Monday 16th to book the collection but they said sorry...

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...The money LEFT HER ACCOUNT, but it hasn't returned yet. I paid the $338 tonight. If i get a payment reversal I'm calling the lawyer tomorrow morning...

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Customer service
1 (1 review)
No votes
Reviewer's quote

No items

After talking with customer service cant believe they Bridgecrest just offer to pay off the loan or wait until the car is repossessed. We wanted to resolve the problem, but they wont give any option. What a Shame they can't help...

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Additional Fees
1 (1 review)
No votes
Reviewer's quote

No items

...by the time they add all the fees and interest...

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Reliability
1 (1 review)
No votes
Reviewer's quote

No items

I just had one of the worst customer service experiences Ive ever had with Bridgecrest. Our country is in an epidemic. People have been laid off and hours have been cut due to this virus. I was told by a Bridgecrest employee that I essentially needed to get my priorities in order when it comes to...

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Lex Autolease and Bridgecrest Pros and Cons

Pros
No votes
  • Convenience of getting loan
  • Approved me with low credit score
  • Ease of access to credit
Cons
No votes
  • Poor service
  • Miscommunication
  • Lack of communication

Lex Autolease and Bridgecrest Most Positive Reviews

Top rated reviews
No votes
5

Made a payment over the phone she was nice and sweet very helpful

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No votes
5

I was waiting on a backpay from my employer and bridgecrest understood and the key thing is keeping them posted on your...

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Lex Autolease and Bridgecrest Most Critical Reviews

Lowest rated reviews
1

I have leased a car with Lexautolease 2 years ago and my contract with them ends on 20th December 2019 . as an inexperie...

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1

My car is paid for and I call to ask when I would get my title and they say, it takes a month and a half. A bunch of...

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No votes
1

Absolutely worst company ever. They dont give a *** about their customers. They are very rude. If you get just a little...

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Lex Autolease and Bridgecrest Latest Reviews

Recent published reviews
No votes
1

After talking with customer service cant believe they Bridgecrest just offer to pay off the loan or wait until the car...

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No votes
1

Help during pandemic to defer 2 payments they say call customer service to work it out customer service says sorry...

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Lex Autolease and Bridgecrest Products and Services

Most reviewed product and services
  • Lex Autolease Auto Leasing (1 review)
  • Bridgecrest Auto Loan (210 reviews)
  • Bridgecrest Customer Care (132 reviews)
  • Bridgecrest Loan (32 reviews)