PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chrysler Capital and Bridgecrest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bridgecrest

Bridgecrest

Has verified representatives
3.0
Chrysler Capital
Bridgecrest

Chrysler Capital and Bridgecrest Overview

Total reviews
210
586
Company responses
0
555
Issues resolved
1
6

Bridgecrest was first mentioned on PissedConsumer on May 8, 2016 and since then this brand received 586 reviews. It is 376 reviews more than Chrysler Capital received since May 29, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bridgecrest customer support team than with Chrysler Capital customer service.

Chrysler Capital and Bridgecrest Consumer Ratings

Rank
305 out of 2597 in Financial Services category
28 out of 1292 in Loans and Mortgages category
Customer service
218 in category
101 in category
Product or Service Quality
194 in category
72 in category
Website
258 in category
84 in category

Chrysler Capital and Bridgecrest Rating Details

Customer service
1.3 (101 reviews)
1.6 (333 reviews)
Reviewer's quote

...Customer Service is the worst I've ever seen for a business. I can't speak to anyone other than them..

Kathy H

...They would rather repo car, car sell at a loss in auction then sue the customer for balance plus repo fees etc..

PissedConsumer1700691
Product or Service Quality
1.4 (89 reviews)
1.7 (318 reviews)
Reviewer's quote

Why do I have to call to get my payment sent to me

PissedConsumer1624937

This company is the worst. I got behind on a payment not only they harass you for it but also use dirty tactics to collect money. I got behind on payment and I got this letter. Half of the amount you see on this letter was past due the other half was not due until the following due date. Anyways...

Jon
Website
1.5 (87 reviews)
2.1 (322 reviews)
Reviewer's quote

...This information only appears in the paper statement and is incongruous with the information posted on the website. When they issue their statement with the correct amount, it is already nine days past the due date. I am at my wits end with this company...

Shannon M

I tried messaging on the website that I needed to find out how to either skip a payment or make a payment arrangement because I would be late on the payment. They emailed me back and said they couldn't do anything because I was current on payments at the time and to call customer service. I missed...

Richard G

Chrysler Capital and Bridgecrest Pros and Cons

Pros
  • Need to be put of business
  • Car
  • Dealership associated with them
  • Convenience of getting loan
  • Ease of access to credit
  • Approved me with low credit score
Cons
  • Repeated phone calls
  • Customer service
  • These really high interest rates and wont let me refinance
  • Poor service
  • Poor customer relations
  • Miscommunication

Chrysler Capital and Bridgecrest Most Positive Reviews

Top rated reviews
5

I purchased new and 2 years later traded it for s newer vehicle. I recived a letter stating I had over paid on the...

5

I was waiting on a backpay from my employer and bridgecrest understood and the key thing is keeping them posted on your...

Chrysler Capital and Bridgecrest Most Critical Reviews

Lowest rated reviews
1

I have had an issue with having very unforeseen expense and I needed one car payment deferred. They tell me that can't...

1

My car is paid for and I call to ask when I would get my title and they say, it takes a month and a half. A bunch of...

Chrysler Capital and Bridgecrest Latest Reviews

Recent published reviews
4

Very helpful and sincere. Very good conversation help me with all my Issues. Thank you very much Michael Antonacci

Read all 210 reviews

I am a tag agency trying to provide a service for my customer been waiting over a month for a tittle and very very poor...

Read all 555 reviews

Chrysler Capital and Bridgecrest Products and Services

Most reviewed product and services
  • Chrysler Capital Auto Loan (34 reviews)
  • Chrysler Capital Loan (30 reviews)
  • Chrysler Capital Auto Leasing (29 reviews)
  • Bridgecrest Auto Loan (208 reviews)
  • Bridgecrest Customer Care (129 reviews)
  • Bridgecrest Loan (28 reviews)