PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bridgecrest and Chrysler Capital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bridgecrest

Bridgecrest

Has verified representatives
2.9
Bridgecrest
Chrysler Capital

Bridgecrest and Chrysler Capital Overview

Total reviews
598
212
Company responses
567
0
Issues resolved
6
1

Bridgecrest was first mentioned on PissedConsumer on May 8, 2016 and since then this brand received 598 reviews. It is 386 reviews more than Chrysler Capital received since May 29, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bridgecrest customer support team than with Chrysler Capital customer service.

Bridgecrest and Chrysler Capital Consumer Ratings

Rank
32 out of 1190 in Loans and Mortgages category
307 out of 2342 in Financial Services category
Staff
102 in category
219 in category
Customer service
101 in category
216 in category
Reliability
83 in category
177 in category

Bridgecrest and Chrysler Capital Rating Details

Staff
1.6 (343 reviews)
1.4 (77 reviews)
Reviewer's quote

...The staff tells you different things everytime you call. I follow up a lot and they tell me its gonna take 4-6 weeks. Dont trust them...

Peterson

...day I turned the car in and it was two days later, I was responsible for the $12,000 difference for the loss in value of the car, when I was told by their staff to do it the way I did it. That took over two months to clear up. Now, six months later, this is still on my credit, showing I have a balance with...

PissedConsumer1629611
Customer service
1.6 (340 reviews)
1.3 (101 reviews)
Reviewer's quote

...customer service horrible. its my fault they stole my number. I let there customer use my phone, should call a lawyer..

Daphene

...Customer Service is the worst I've ever seen for a business. I can't speak to anyone other than them..

Kathy H
Reliability
1.6 (335 reviews)
1.3 (74 reviews)
Reviewer's quote

I hadnt made my 1st payment and later I found out I had a garnishment on my checking account that was blocking any payment. So I was gonna pay my car note my next pay period which is was a week. They repossessed my car for being a week late. Im glad though Bc I had took the car to a dealership and...

Bla C

Never got notice about reposs my car that are theft on the night

Dashauna

Bridgecrest and Chrysler Capital Pros and Cons

Pros
  • Convenience of getting loan
  • Approved me with low credit score
  • Ease of access to credit
  • Need to be put of business
  • Car
  • Dealership associated with them
Cons
  • Poor service
  • Customer service
  • Poor customer relations
  • Repeated phone calls
  • Customer service
  • These really high interest rates and wont let me refinance

Bridgecrest and Chrysler Capital Most Positive Reviews

Top rated reviews
5

I was waiting on a backpay from my employer and bridgecrest understood and the key thing is keeping them posted on your...

5

I purchased new and 2 years later traded it for s newer vehicle. I recived a letter stating I had over paid on the...

Bridgecrest and Chrysler Capital Most Critical Reviews

Lowest rated reviews
1

My car is paid for and I call to ask when I would get my title and they say, it takes a month and a half. A bunch of...

1

I have had an issue with having very unforeseen expense and I needed one car payment deferred. They tell me that can't...

Bridgecrest and Chrysler Capital Latest Reviews

Recent published reviews
1

I hadnt made my 1st payment and later I found out I had a garnishment on my checking account that was blocking any...

Read all 567 reviews

Answered a phone call from 1-855-563-5635. Informed the support person the date I will be making my payment to make...

Read all 212 reviews

Bridgecrest and Chrysler Capital Products and Services

Most reviewed product and services
  • Bridgecrest Auto Loan (210 reviews)
  • Bridgecrest Customer Care (129 reviews)
  • Bridgecrest Loan (31 reviews)
  • Chrysler Capital Auto Loan (34 reviews)
  • Chrysler Capital Auto Leasing (30 reviews)
  • Chrysler Capital Loan (30 reviews)