Start a new comparison
Delete

Bridgecrest

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 109 COMPANY RESPONSES
  • 112 TOTAL REVIEWS
3.5
Customer service
Staff
Website
Diversity of Products or Services
  • Agreed to refund 1
  • Customer service rep who tried to work with me 1
  • Ease of access to credit 1
  • Empathy shown by representative 1
  • That hopefully i can build back up my credit 1

Customers don't like

  • Lack of communication3
  • Customer service2
  • Poor customer relations2
  • Rude customer service1
  • Threw rocks and hid hands1
Delete

Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1027 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Not being bothered while looking for a car 5

Customers don't like

  • Service manager4
  • Car histories4
  • Customer service after purchase3
  • Professionalism3
  • Lies and lack of professionalism3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
mdechols123

I've never purchased a vehicle from Carmax, so I cannot make a comparison to Bridgecrest.Even though Bridgecrest finally resolved our issue, (payment modification schedule), I'm still disgusted by their lack of effort to wirk with us until I decided to pist a horrible review about this company.

Again I say: I won't EVER purchase another vehicle through Bridgecrest.

By the way, please don't be fooled people: Bridgecrest...is DRIVETIME!Same company, just horrible service since Bridgecrest took over Drivetime.