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Bridgecrest

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2.9
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  • 4 ISSUES RESOLVED
  • 411 COMPANY RESPONSES
  • 440 TOTAL REVIEWS
Rank
27 out of 1195
in Loans and Mortgages category
Rating Details
Customer service
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1771
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    03:22
  • ISSUES RESOLVED
    32%
Top Products and Services
1.4
180 reviews
1.8
117 reviews
1.9
11 reviews

Carmax

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1.9
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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1121 TOTAL REVIEWS
Rank
536 out of 4723
in Dealers category
Rating Details
Customer service
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    44
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:24
  • ISSUES RESOLVED
    24%
Top Products and Services
2.3
61 reviews
1.9
41 reviews
2.5
38 reviews

How do you compare Bridgecrest vs Carmax?

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mdechols123
Fayetteville, North Carolina, United States #1352288

I've never purchased a vehicle from Carmax, so I cannot make a comparison to Bridgecrest. Even though Bridgecrest finally resolved our issue, (payment modification schedule), I'm still disgusted by their lack of effort to wirk with us until I decided to pist a horrible review about this company.

Again I say: I won't EVER purchase another vehicle through Bridgecrest.

By the way, please don't be fooled people: Bridgecrest...is DRIVETIME! Same company, just horrible service since Bridgecrest took over Drivetime.

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