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Bridgecrest

Has verified representatives
3.0
  • 3 ISSUES RESOLVED
  • 322 COMPANY RESPONSES
  • 342 TOTAL REVIEWS
Rank
23 out of 1158
in Loans and Mortgages category
Rating Details
Customer service
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1376
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    8%
Top Products and Services
1.5
119 reviews
1.8
71 reviews
1.9
6 reviews

Carmax

Has verified representatives
1.9
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1108 TOTAL REVIEWS
Rank
515 out of 4488
in Dealers category
Rating Details
Customer service
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    25
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    02:24
  • ISSUES RESOLVED
    9%
Top Products and Services
2.6
58 reviews
1.9
40 reviews
2.5
37 reviews
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mdechols123
Fayetteville, North Carolina, United States #1352288

I've never purchased a vehicle from Carmax, so I cannot make a comparison to Bridgecrest. Even though Bridgecrest finally resolved our issue, (payment modification schedule), I'm still disgusted by their lack of effort to wirk with us until I decided to pist a horrible review about this company.

Again I say: I won't EVER purchase another vehicle through Bridgecrest.

By the way, please don't be fooled people: Bridgecrest...is DRIVETIME! Same company, just horrible service since Bridgecrest took over Drivetime.

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