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Bridgecrest
Carmax

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bridgecrest

Bridgecrest

Has verified representatives
2.9
  • 6 ISSUES RESOLVED
  • 541 COMPANY RESPONSES
  • 572 TOTAL REVIEWS
Rank
30 out of 1285
in Loans and Mortgages category
Rating Details
Staff
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    2408
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    35%
Top Products and Services
1.4
211 reviews
1.8
128 reviews
1.4
29 reviews
Carmax

Carmax

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1161 TOTAL REVIEWS
Rank
600 out of 5270
in Dealers category
Rating Details
Staff
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    113
  • SUCCESSFUL
    44%
  • AVG CALL DURATION
    02:36
  • ISSUES RESOLVED
    25%
Top Products and Services
2.8
63 reviews
1.9
47 reviews
2.5
38 reviews

How would you compare Bridgecrest vs Carmax?

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mdechols123
#1352288

I've never purchased a vehicle from Carmax, so I cannot make a comparison to Bridgecrest. Even though Bridgecrest finally resolved our issue, (payment modification schedule), I'm still disgusted by their lack of effort to wirk with us until I decided to pist a horrible review about this company.

Again I say: I won't EVER purchase another vehicle through Bridgecrest.

By the way, please don't be fooled people: Bridgecrest...is DRIVETIME! Same company, just horrible service since Bridgecrest took over Drivetime.

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