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Bridgecrest

Has verified representatives
3.0
?

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  • 5 ISSUES RESOLVED
  • 460 COMPANY RESPONSES
  • 490 TOTAL REVIEWS
Rank
24 out of 1244
in Loans and Mortgages category
Rating Details
Customer service
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    2063
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    33%
Top Products and Services
1.5
195 reviews
1.8
120 reviews
1.1
18 reviews

Carmax

1.9
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1136 TOTAL REVIEWS
Rank
554 out of 4963
in Dealers category
Rating Details
Customer service
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    73
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    02:36
  • ISSUES RESOLVED
    28%
Top Products and Services
2.3
62 reviews
2
45 reviews
2.5
38 reviews

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mdechols123
Fayetteville, North Carolina, United States #1352288

I've never purchased a vehicle from Carmax, so I cannot make a comparison to Bridgecrest. Even though Bridgecrest finally resolved our issue, (payment modification schedule), I'm still disgusted by their lack of effort to wirk with us until I decided to pist a horrible review about this company.

Again I say: I won't EVER purchase another vehicle through Bridgecrest.

By the way, please don't be fooled people: Bridgecrest...is DRIVETIME! Same company, just horrible service since Bridgecrest took over Drivetime.

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