PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bridesire and ViviDress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bridesire
ViviDress

Bridesire and ViviDress Overview

Total reviews 47 16
Company responses 0 0
Issues resolved 0 0

Bridesire and ViviDress Consumer Ratings

Rank
41 out of 208 in Events category
23 out of 208 in Events category
Website
34 in category
33 in category
Exchange, Refund and Cancellation Policy
34 in category
21 in category
Customer service
32 in category
16 in category
Diversity of Products or Services
29 in category
22 in category

Bridesire and ViviDress Rating Details

Website
2 (7 reviews)
2.4 (8 reviews)
Reviewer's quote

com on June 23, 2015, once I received it I found not matching with the pictures I saw on the website, even its color. So I asked them for sending back the dress and refund, and we agreed about that, and I paid extra charges for sending it back. I send the dress on July,20, 2015, and attached the...

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Ordered February 8 th and nothing. I emailed you and it's still processing. June where is my order give me my money back or my order. Now you won't take my email. You stolen my money. #12533 order number.

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Exchange, Refund and Cancellation Policy
1 (7 reviews)
1.7 (6 reviews)
Reviewer's quote

I reached out again and the response I got was what did I want to do about getting my dress or a refund. I replied I want my refund because my dress was not delivered at the time it was guaranteed. I have tried multiple times to their email because I never received a refund for my dress even after...

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I bought 2 Bridesmaid dresses form them and have been trying for 2 weeks to resolve my order issue and obtain a refund but this still hasn’t been processed. I received two bridesmaid dress however the colour of both is wrong and not what was agreed upon and one dress is completely the wrong size –...

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Customer service
1 (6 reviews)
2.3 (6 reviews)
Reviewer's quote

...No one replied to my email and customer service already ignoring me and 'Jade' cant give any answers because of China blah blah blah. Do not buy there anything. ps...

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Worst company ever do not ever order your wedding dress from them, shoddy workman ship, pins left in the material, Nothing like dress on picture, fighting to get refunds and customer service is shocking..

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Diversity of Products or Services
1.8 (5 reviews)
2.3 (9 reviews)
Reviewer's quote

Bought a Promdress and ordered the dress in original size so that we could return the dress. The delivery was very fast! The dress was terible... 2 sizes too big but and unfortunately there was no label in the dress so we and also Bridesire, could not know what size the dress was!!! After...

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Shocking service I recieved my dress I ordered silver this is clearly THE WRONG COLOUR yet I was told I know there is always a risk with online shopping I was actually fuming now left with a dress that I can't sent back as I'm still waiting on a reply from them after send uncountable emails to them...

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Bridesire and ViviDress Pros and Cons

Pros
  • Initial communication
  • Wedding dress
Cons
  • Refusal of refund
  • Poor customer service
No votes

Bridesire and ViviDress Most Positive Reviews

Top rated reviews
No votes
5

I always feel a bit fat, when wearing a wedding dress does not look good. So I search on Google, and found the store's l...

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No votes
5

ViViDresses is an awesome online dress store, as I simply love my wedding dress. At such a great price, they blessed me...

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Bridesire and ViviDress Most Critical Reviews

Lowest rated reviews
1

I ordered my dress for a military ball, the date they gave that it would arrive was way past the deadline. I canceled...

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1

ordered a bridesmaid dress for a wedding it turned up cheap quality and it dident do up so I emailed them straight away...

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1

DON'T SHOPE AT BRIDESIRE, QUALITY IS HORRIBLE AND THE DRESS RARELY LOOK LIKE THE PHOTO. ALSO NOTICE THEY DON'T HAVE DETA...

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1

These are scammers! The dress I received looked nothing like the photo and the quality was worse than Primark and was to...

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Bridesire and ViviDress Latest Reviews

Recent published reviews
1

I paid for my wedding dress. I did not receive my dress by the due date. I contacted Mischelle and she said she would lo...

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1

Ordered February 8 th and nothing. I emailed you and it's still processing. June where is my order give me my money...

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No votes

Dress looked blue online but it is gray. Can i please exchange or return it?

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1

I ordered and paid for a dress for my wedding. I recieved an email few days after saying they couldnt make the dress as...

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Bridesire and ViviDress Products and Services

Most reviewed product and services
No votes
  • Vividress Dress (9 reviews)
  • Vividress Bridesmaid Dress (1 review)