PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dressfirst and Brides By Demetrios as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dressfirst
Brides By Demetrios

Dressfirst and Brides By Demetrios Overview

Total reviews 10 20
Company responses 0 0
Issues resolved 0 0

Dressfirst and Brides By Demetrios Consumer Ratings

Rank
59 out of 209 in Events category
31 out of 209 in Events category
Exchange, Refund and Cancellation Policy
27 in category
22 in category
Website
41 in category
19 in category
Discounts and Special Offers
27 in category
9 in category
Customer service
25 in category
24 in category

Dressfirst and Brides By Demetrios Rating Details

Exchange, Refund and Cancellation Policy
1 (2 reviews)
1.6 (5 reviews)
Reviewer's quote

I asked to return the dress and they denied me refund but said they would refund me 15% I told them it was not as expected and they continued to not let me return dress but then offered me 25% refund. I again told them that I wanted a full refund and to send the dress back. They are not...

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...wasn't cheap and is unacceptable receive a damage dress from DEMETRIOS ( come on DEMETRIOS is DEMETRIOS!) I do not ask for the money to be returned, just exchange it for another dress, it does not matter if it's a different model or color( obviously as long as i like it), just a dress as the same value. Is this to much to ask? You would pay for a Salvage Car like a brand new car, no right? well my dress is Salvage now...

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Website
1 (2 reviews)
3 (3 reviews)
Reviewer's quote

Wrong dress, wrong color and size! Missed the wedding. AND NO WAY TO GET CREDIT OR RETURN.RIP OFF!!!

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We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the designer for allowing this to happend. Very dicusted overall. Customers beware this isn't a professional establishment by far.

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Discounts and Special Offers
1 (2 reviews)
4 (2 reviews)
Reviewer's quote

No items

Everything was well until I asked to do the alterations in Schaumburg. The original veil that I bought with the dress, was sold to other person and they only call to apologize and refund my money... Then, I decided to buy another veil, when I took it from the bag I realized it was damaged, the...

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Customer service
1 (2 reviews)
1.2 (6 reviews)
Reviewer's quote

No items

First, let me start by saying my dress is beautiful but the customer service is TERRIBLE. And this is why: 1) I went to the Scottsdale location and found my dress rather quickly, which was great. However, I was told that the store did not have space in the back to store my dress when it came in so...

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Dressfirst and Brides By Demetrios Pros and Cons

Pros
No votes
  • Initial sales person
  • Window display
Cons
  • Customer service
  • Trouble of trying to get refund
  • Terrible customer service
  • Manager attitude

Dressfirst and Brides By Demetrios Most Positive Reviews

Top rated reviews
No votes
4.2

I can't say that i had a bad experience with BRIDES BY DEMETRIOS yet and hope i wont became one of the Demetrios pissed...

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No votes
No votes

Dressfirst and Brides By Demetrios Most Critical Reviews

Lowest rated reviews
1

Horrible company policies and customer service! I received the dress and the buttons/jems sewn on were falling off. The...

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1

My Daughters wedding is 4 weeks away and I still don't have my dress or even an eta! No responses for management t...

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1

Wrong dress, wrong color and size! Missed the wedding. AND NO WAY TO GET CREDIT OR RETURN.
RIP OFF!!!

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1

We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the...

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Dressfirst and Brides By Demetrios Latest Reviews

Recent published reviews
No votes

I gave them precise measurements. It didn't fit, was of poor quality, the color was all wrong. Then they said they...

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2.4

DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is...

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No votes

I would suggest not ordering from this site. The dress I received was not the right color. They wouldn’t send me a...

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1

I purchased a dress for my daughter's wedding. The measurements were taken when I ordered. They measured me as a size...

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Dressfirst and Brides By Demetrios Products and Services

Most reviewed product and services
  • Dressfirst Dress (19 reviews)
  • Brides By Demetrios Dress (16 reviews)
  • Brides By Demetrios Wedding Dress (1 review)