PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brides By Demetrios and Dressfirst as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brides By Demetrios
Dressfirst

Brides By Demetrios and Dressfirst Overview

Total reviews 20 10
Company responses 0 0
Issues resolved 0 0

Brides By Demetrios and Dressfirst Consumer Ratings

Rank
31 out of 209 in Events category
59 out of 209 in Events category
Customer service
24 in category
25 in category
Exchange, Refund and Cancellation Policy
22 in category
27 in category
Website
19 in category
41 in category
Price Affordability
17 in category
34 in category

Brides By Demetrios and Dressfirst Rating Details

Customer service
1.2 (6 reviews)
1 (2 reviews)
Reviewer's quote

...true, imagine DEMETRIOS is one of the prestigious leader in Bridal fashions, and therefore, it is known that it is a very well recognized company in which customer service should be excellent, so i didn't hesitate for a second to buy my dress here....

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Horrible company policies and customer service! I received the dress and the buttons/jems sewn on were falling off. The cut of the dress didnt sit right at the hips as intended and looked in pictures. I asked to return the dress and they denied me refund but said they would refund me 15% I told...

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Exchange, Refund and Cancellation Policy
1.6 (5 reviews)
1 (2 reviews)
Reviewer's quote

...The original veil that I bought with the dress, was sold to other person and they only call to apologize and refund my money...

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Wrong dress, wrong color and size! Missed the wedding. AND NO WAY TO GET CREDIT OR RETURN.RIP OFF!!!

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Website
3 (3 reviews)
1 (2 reviews)
Reviewer's quote

We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the designer for allowing this to happend. Very dicusted overall. Customers beware this isn't a professional establishment by far.

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No items

Price Affordability
2.7 (3 reviews)
1 (2 reviews)
Reviewer's quote

DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is TERRIBLE. And this is why: 1) I went to the Scottsdale location and found my dress rather quickly, which was great. However, I was told that the store did not have space in the back to...

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No items

Brides By Demetrios and Dressfirst Pros and Cons

Pros
  • Initial sales person
  • Window display
No votes
Cons
  • Trouble of trying to get refund
  • Terrible customer service
  • Manager attitude
  • Customer service

Brides By Demetrios and Dressfirst Most Positive Reviews

Top rated reviews
4.2

I can't say that i had a bad experience with BRIDES BY DEMETRIOS yet and hope i wont became one of the Demetrios pissed...

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No votes
No votes
No votes

Brides By Demetrios and Dressfirst Most Critical Reviews

Lowest rated reviews
1

My Daughters wedding is 4 weeks away and I still don't have my dress or even an eta! No responses for management t...

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1

Horrible company policies and customer service! I received the dress and the buttons/jems sewn on were falling off. The...

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1

We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the...

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1

Wrong dress, wrong color and size! Missed the wedding. AND NO WAY TO GET CREDIT OR RETURN.
RIP OFF!!!

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Brides By Demetrios and Dressfirst Latest Reviews

Recent published reviews
2.4

DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is...

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No votes

I gave them precise measurements. It didn't fit, was of poor quality, the color was all wrong. Then they said they...

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1

I purchased a dress for my daughter's wedding. The measurements were taken when I ordered. They measured me as a size...

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No votes

I would suggest not ordering from this site. The dress I received was not the right color. They wouldn’t send me a...

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Brides By Demetrios and Dressfirst Products and Services

Most reviewed product and services
  • Brides By Demetrios Dress (16 reviews)
  • Brides By Demetrios Wedding Dress (1 review)
  • Dressfirst Dress (19 reviews)