PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Davids Bridal and Brides By Demetrios as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Davids Bridal
Brides By Demetrios

Davids Bridal and Brides By Demetrios Overview

Total reviews
618
20
Company responses
0
0
Issues resolved
0
0

Davids Bridal was first mentioned on PissedConsumer on Jan 29, 2008 and since then this brand received 618 reviews. It is 598 reviews more than Brides By Demetrios received since Jul 31, 2008.

Davids Bridal and Brides By Demetrios Consumer Ratings

Rank
10 out of 110 in Weddings category
22 out of 327 in Events category
Customer service
7 in category
22 in category
Discounts and Special Offers
7 in category
8 in category
Website
9 in category
17 in category

Davids Bridal and Brides By Demetrios Rating Details

Customer service
1.3 (161 reviews)
1.2 (6 reviews)
Reviewer's quote

...In 2019, customer service in other apparel companies have been elevated to accommodate the needs and satisfaction of the customer. I would assume that David's Bridal would be no different. If something is not satisfactory, a means to accommodate the customer should be of first priority...

Melyka S

...true, imagine DEMETRIOS is one of the prestigious leader in Bridal fashions, and therefore, it is known that it is a very well recognized company in which customer service should be excellent, so i didn't hesitate for a second to buy my dress here....

BEATRICE E
Discounts and Special Offers
1.9 (125 reviews)
4 (2 reviews)
Reviewer's quote

" I am so angry because how could they take such a special day and ruin it and not care! I don't have the money to buy a dress again and have it altered, but I am left with no choice. All she kept saying is "I'm sorry" and to bring it back to the store so they can alter it. Why in the world would I...

Carleigh

Everything was well until I asked to do the alterations in Schaumburg. The original veil that I bought with the dress, was sold to other person and they only call to apologize and refund my money... Then, I decided to buy another veil, when I took it from the bag I realized it was damaged, the...

Gladies
Website
2.3 (125 reviews)
3 (3 reviews)
Reviewer's quote

...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

Sharon K

We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the designer for allowing this to happend. Very dicusted overall. Customers beware this isn't a professional establishment by far.

Kyrah

Davids Bridal and Brides By Demetrios Pros and Cons

Pros
  • Dress
  • Leaving that place for good
  • Colors
  • Initial sales person
  • Window display
Cons
  • Poor customer service
  • Return policy
  • Incompetent staff
  • Trouble of trying to get refund
  • Terrible customer service
  • Manager attitude

Davids Bridal and Brides By Demetrios Most Positive Reviews

Top rated reviews
5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

4.3

I can't say that i had a bad experience with BRIDES BY DEMETRIOS yet and hope i wont became one of the Demetrios pissed...

Davids Bridal and Brides By Demetrios Most Critical Reviews

Lowest rated reviews
1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

1

My Daughters wedding is 4 weeks away and I still don't have my dress or even an eta! No responses for management t...

Davids Bridal and Brides By Demetrios Latest Reviews

Recent published reviews
2

We were promised a full refund several weeks ago and still do not have it.

Read all 618 reviews
2.4

DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is...

Read all 20 reviews

Davids Bridal and Brides By Demetrios Products and Services

Most reviewed product and services
  • Davids Bridal Dress (363 reviews)
  • Davids Bridal Customer Care (44 reviews)
  • Davids Bridal Wedding Dress (23 reviews)
  • Brides By Demetrios Dress (16 reviews)
  • Brides By Demetrios Customer Care (1 review)
  • Brides By Demetrios Wedding Dress (1 review)