PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brides By Demetrios and Davids Bridal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brides By Demetrios
Davids Bridal

Brides By Demetrios and Davids Bridal Overview

Total reviews 20 662
Company responses 0 0
Issues resolved 0 0

Brides By Demetrios and Davids Bridal Consumer Ratings

Rank
30 out of 208 in Events category
13 out of 99 in Weddings category
Customer service
25 in category
7 in category
Price Affordability
16 in category
10 in category
Website
18 in category
12 in category
Value for money
7 in category
10 in category

Brides By Demetrios and Davids Bridal Rating Details

Customer service
1.2 (6 reviews)
1.3 (189 reviews)
Reviewer's quote

...true, imagine DEMETRIOS is one of the prestigious leader in Bridal fashions, and therefore, it is known that it is a very well recognized company in which customer service should be excellent, so i didn't hesitate for a second to buy my dress here....

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...SO NOW I FIGHT WITH CORPORATE CUSTOMER SERVICE FOR A REFUND..

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Price Affordability
2.7 (3 reviews)
2.4 (131 reviews)
Reviewer's quote

DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is TERRIBLE. And this is why: 1) I went to the Scottsdale location and found my dress rather quickly, which was great. However, I was told that the store did not have space in the back to...

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...The alterations felt like price gouging but you're already there, the dress is so big and it would be very difficult to take it else where. When my daughter gets married, I will warn her about David's Bridal..

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Website
3 (3 reviews)
2.3 (143 reviews)
Reviewer's quote

We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the designer for allowing this to happend. Very dicusted overall. Customers beware this isn't a professional establishment by far.

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...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

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Value for money
3 (3 reviews)
1.8 (81 reviews)
Reviewer's quote

...I refuse to spend the kind of money the alterations would require. I will make a complaint to Macys, remove Demetrios from your store. ..

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...I finally got it and am now in for fitting and the seamstress says the dress is too big and that it'll cost a lot of money to alter. I have not had a good experience with your store and you ha e cost me more money than I should have to spend because of your employees mistakes..

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Brides By Demetrios and Davids Bridal Pros and Cons

Pros
  • Initial sales person
  • Window display
  • Dress
  • Colors
  • Leaving that place for good
Cons
  • Trouble of trying to get refund
  • Terrible customer service
  • Manager attitude
  • Poor customer service
  • Return policy
  • Incompetent staff

Brides By Demetrios and Davids Bridal Most Positive Reviews

Top rated reviews
4.2

I can't say that i had a bad experience with BRIDES BY DEMETRIOS yet and hope i wont became one of the Demetrios pissed...

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5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

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No votes
5

I walked in the Hialeah, FL store address 1090 west 49 street after setting an appointment and arriving 15 mins prior....

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Brides By Demetrios and Davids Bridal Most Critical Reviews

Lowest rated reviews
1

My Daughters wedding is 4 weeks away and I still don't have my dress or even an eta! No responses for management t...

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1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

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1

We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the...

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1

When I was in search of a wedding dress the consultant I had was pushy and acted like she just wanted to get it over...

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Brides By Demetrios and Davids Bridal Latest Reviews

Recent published reviews
2.4

DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is...

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1

LISTEN UP - THE ASSOCIATE TOLD US THAT WE COULD GET A REFUND WITHIN 7 DAYS OF THE DRESS BEING PICKED UP. THE DRESS I...

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1

I purchased a dress for my daughter's wedding. The measurements were taken when I ordered. They measured me as a size...

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1

I went to Davids Bridal 9/19/2020 to a local store Springfield, IL to pick up my wedding dress that had been altered a...

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Brides By Demetrios and Davids Bridal Products and Services

Most reviewed product and services
  • Brides By Demetrios Dress (16 reviews)
  • Brides By Demetrios Customer Care (1 review)
  • Brides By Demetrios Wedding Dress (1 review)
  • Davids Bridal Dress (367 reviews)
  • Davids Bridal Customer Care (50 reviews)
  • Davids Bridal Wedding Dress (24 reviews)