PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brides By Demetrios and Bridesire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brides By Demetrios
Bridesire

Brides By Demetrios and Bridesire Overview

Total reviews
20
47
Company responses
0
0
Issues resolved
0
0

Brides By Demetrios and Bridesire Consumer Ratings

Rank
30 out of 208 in Events category
42 out of 208 in Events category
Customer service
25 in category
32 in category
Exchange, Refund and Cancellation Policy
22 in category
33 in category
Website
18 in category
34 in category
Price Affordability
16 in category
30 in category

Brides By Demetrios and Bridesire Rating Details

Customer service
1.2 (6 reviews)
1 (6 reviews)
Reviewer's quote

...true, imagine DEMETRIOS is one of the prestigious leader in Bridal fashions, and therefore, it is known that it is a very well recognized company in which customer service should be excellent, so i didn't hesitate for a second to buy my dress here....

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...No one replied to my email and customer service already ignoring me and 'Jade' cant give any answers because of China blah blah blah. Do not buy there anything. ps...

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Exchange, Refund and Cancellation Policy
1.6 (5 reviews)
1 (7 reviews)
Reviewer's quote

...The original veil that I bought with the dress, was sold to other person and they only call to apologize and refund my money...

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I reached out again and the response I got was what did I want to do about getting my dress or a refund. I replied I want my refund because my dress was not delivered at the time it was guaranteed. I have tried multiple times to their email because I never received a refund for my dress even after...

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Website
3 (3 reviews)
2 (7 reviews)
Reviewer's quote

We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the designer for allowing this to happend. Very dicusted overall. Customers beware this isn't a professional establishment by far.

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com on June 23, 2015, once I received it I found not matching with the pictures I saw on the website, even its color. So I asked them for sending back the dress and refund, and we agreed about that, and I paid extra charges for sending it back. I send the dress on July,20, 2015, and attached the...

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Price Affordability
2.7 (3 reviews)
1.5 (4 reviews)
Reviewer's quote

DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is TERRIBLE. And this is why: 1) I went to the Scottsdale location and found my dress rather quickly, which was great. However, I was told that the store did not have space in the back to...

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Bought a Promdress and ordered the dress in original size so that we could return the dress. The delivery was very fast! The dress was terible... 2 sizes too big but and unfortunately there was no label in the dress so we and also Bridesire, could not know what size the dress was!!! After...

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Brides By Demetrios and Bridesire Pros and Cons

Pros
  • Initial sales person
  • Window display
  • Initial communication
Cons
  • Trouble of trying to get refund
  • Terrible customer service
  • Manager attitude
  • Refusal of refund
  • Poor customer service

Brides By Demetrios and Bridesire Most Positive Reviews

Top rated reviews
4.2

I can't say that i had a bad experience with BRIDES BY DEMETRIOS yet and hope i wont became one of the Demetrios pissed...

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No votes
No votes
No votes

Brides By Demetrios and Bridesire Most Critical Reviews

Lowest rated reviews
1

My Daughters wedding is 4 weeks away and I still don't have my dress or even an eta! No responses for management t...

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1

I ordered my dress for a military ball, the date they gave that it would arrive was way past the deadline. I canceled...

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1

We buoght bridmaids dresses in Oct. 2015 we have yet to receive them. Horrible customer service this reflects on the...

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1

DON'T SHOPE AT BRIDESIRE, QUALITY IS HORRIBLE AND THE DRESS RARELY LOOK LIKE THE PHOTO. ALSO NOTICE THEY DON'T HAVE DETA...

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Brides By Demetrios and Bridesire Latest Reviews

Recent published reviews
2.4

DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is...

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1

I paid for my wedding dress. I did not receive my dress by the due date. I contacted Mischelle and she said she would lo...

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1

I purchased a dress for my daughter's wedding. The measurements were taken when I ordered. They measured me as a size...

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No votes

Dress looked blue online but it is gray. Can i please exchange or return it?

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Brides By Demetrios and Bridesire Products and Services

Most reviewed product and services
  • Brides By Demetrios Dress (16 reviews)
  • Brides By Demetrios Customer Care (1 review)
  • Brides By Demetrios Wedding Dress (1 review)