PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Breville and Cuisinart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Breville
Cuisinart

Breville and Cuisinart Overview

Total reviews
99
155
Company responses
0
0
Issues resolved
2
0

Cuisinart was first mentioned on PissedConsumer on Aug 5, 2010 and since then this brand received 155 reviews. It is 56 reviews more than Breville received since Apr 15, 2008.

Breville and Cuisinart Consumer Ratings

Rank
289 out of 2895 in Appliances and Electronics category
286 out of 2895 in Appliances and Electronics category
Customer service
299 in category
254 in category
Product or Service Quality
214 in category
213 in category
Value for money
236 in category
247 in category

According to consumer ratings and reviews, Cuisinart ranks 3 points higher in the Appliances and Electronics category than Breville. People gave Breville 1.1 stars for Customer service criterion in Appliances and Electronics category and it is 343 points higher than the worst rated brand in this category. At the same time, Cuisinart was rated 1.3 stars for Customer service criterion in this category and it is 388 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Cuisinart has a higher rating than Breville. Regarding Value for money criterion, consumers gave Breville 1.7 stars and it is 63% greater than other in category. Cuisinart however was rated 1.7 stars and it is 62% greater than other in category.

Breville and Cuisinart Rating Details

Customer service
1.1 (49 reviews)
1.3 (63 reviews)
Reviewer's quote

I called customer service two days ago and was on hold for more than 50 minutes!!! I am calling them again at this very moment and am on hold for 40 minutes already. The first time, the person who answered my call--after almost an hour wait--was rude and impatient. It is simply unbelievable and...

Sheyla C

By far the worst customer service I have ever experienced. Bought a $200 toaster/air fryer/convection oven and I can't get them to answer a question about a replacement part. I will never purchase another product from them..

PissedConsumer1716863
Product or Service Quality
1.5 (44 reviews)
1.6 (58 reviews)
Reviewer's quote

Such a poor design. 8 cracks around the handle and switch..... literally falling apart after less than 3 years. Never again.

Tony R

...Time for this company to wake up and look at their quality control. We will not buy another Cuisinart product. Back to the store to return this one...

Sherian
Value for money
1.7 (42 reviews)
1.7 (57 reviews)
Reviewer's quote

Called 3 days in a row. Waited at least 25-45 each time and still nobody answered me.. I even left my number each time and nobody called me back.. DO NOT BUY their products.. TERRIBLE customer service.. this is the last Breville product for me

Robin B

I called twice to say i moved and lost the booklet that came with my toaster broiler confection oven and they sais they would send it to me and i still have not received it please send it to me i can,t use it with out it thank you

PissedConsumer1629054

Breville and Cuisinart Pros and Cons

Pros
  • Products
  • Love most of their products
  • Look and stated features
  • Food processor
  • Toaster oven until it need replacement under warranty
  • Product promised a lot
Cons
  • Customer service is non existent
  • Customer service
  • Trying to speak to a human
  • Customer service
  • Product quality or attitude of staff answering help line
  • Lack of integrity on warranty

Breville and Cuisinart Most Positive Reviews

Top rated reviews
4

Customer service contacted me and was able to send the unit in for a replacement. Was satisfied. Thank you

5

The replaced it :)! I’m a happy guy.

Breville and Cuisinart Most Critical Reviews

Lowest rated reviews
1

Paid big dollars for the machine after doing months of research, just before warranty expired it developed a leak intern...

1

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...

Breville and Cuisinart Latest Reviews

Recent published reviews
3.3

After just receiving my new 16 Cup Breville, I noticed it is also made in China. Since the cost for this is very high, I...

Read all 99 reviews
2.1

CuisinartBought this "not inexpensive" Coffee Center with combined single serve coffee maker at Bed Bath and Beyond....

Read all 155 reviews

Breville and Cuisinart Products and Services

Most reviewed product and services
  • Breville Customer Care (13 reviews)
  • Breville Shipping Service (8 reviews)
  • Breville Oven (5 reviews)
  • Cuisinart Coffee Maker (20 reviews)
  • Cuisinart Food Processor (10 reviews)
  • Cuisinart Customer Care (9 reviews)