PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Breville and Cuisinart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Breville
Cuisinart

Breville and Cuisinart Overview

Total reviews 138 215
Company responses 0 0
Issues resolved 2 3

Breville and Cuisinart Consumer Ratings

Rank
292 out of 1814 in Appliances and Electronics category
249 out of 1814 in Appliances and Electronics category
Product or Service Quality
224 in category
No votes
Customer service
305 in category
No votes
Value for money
228 in category
No votes
Price Affordability
359 in category
No votes

Breville and Cuisinart Rating Details

Product or Service Quality
1.7 (71 reviews)
No votes
Reviewer's quote

...How can this company expect to sell products when they have such poor service? Breville, you suck..

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...We've purchased thousands of dollars in Cuisinart products over the past 20 years. THIS IS OUR LAST purchase. What's happened to your brand quality and commitment to your customers??..

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Customer service
1.2 (69 reviews)
No votes
Reviewer's quote

at least an hour wait for service? oh, please!! your customer service reputation has really plummeted I have had two problems since I replaced my original espresso machine last summer>;;;;;;;;;;;;;; I had my original machine for many years. The new machine is an Infuser,model BES840XL/A. Problem...

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...That is not customer service to me..

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Value for money
2 (61 reviews)
No votes
Reviewer's quote

...All the Breville Corporation and other Kitchen appliance companies are doing is by funding a country that does not adhere to fair trade practices, including the manipulation of their money and stealing technology from the Western Countries..

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...ALL cuisinart WANTS IS YOUR MONEY AND THE BE DAMED..

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Price Affordability
2 (58 reviews)
No votes
Reviewer's quote

I called BREVILLE, and they offered me to pay almost a $150 REPAIR (OR I COULD PURCHASE FOR APPROXIMATELY THE FULL BEST BUY PRICE, WHICH BED BATH AND BEYOND WOULD PRICE MATCH) for a MICROWAVE WHICH YOU CAN PRICE MATCH, TODAY, TO BEST BUY, NEW, NEW, NEW for $211. 00. Can you imagine???? The manager...

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...Then i was told store have them at this marked down price already...

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Breville and Cuisinart Pros and Cons

Pros
  • Look and stated features
  • Well made and good design
  • Products
  • Product promised a lot
  • Food processor
  • First representative was excellent
Cons
  • Customer service is non existent
  • Customer service
  • Trying to speak to a human
  • Customer service
  • Lack of integrity on warranty
  • Lack of customer service

Breville and Cuisinart Most Positive Reviews

Top rated reviews
5

The screen on my Breville Coffee Maker would not come on. CS told me that this was part of the programmed maintenance....

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5

The replaced it :)! I’m a happy guy.

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4.7

I purchased a Breville Barista Express BES870XL In the USA. I called Customer Service to ask a few questions and they...

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5

Your knife and cutting board packaging was ridiculous to open I damaged the product and cut myself trying to get it...

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Breville and Cuisinart Most Critical Reviews

Lowest rated reviews
1

Paid big dollars for the machine after doing months of research, just before warranty expired it developed a leak intern...

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1

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...

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1

Really not happy with this company bought an iron 3months ago it's knackered rang Breville up and told them the...

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1

I bought this cookware as a gift for my daughter. When she told me that the pots and pans were not non stick, as...

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Breville and Cuisinart Latest Reviews

Recent published reviews
1

We’ve had this machine for a couple of weeks. There are several problems...the first thing that happened was, I did not...

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1

12-C Perculator
PRC-12
2018-10-10
Amazon.Com
This pot no longer makes hot coffee. It"s only warm and you need to heat it up...

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2

I've spent literally hours on their support line and have never had a live body actually answer the phone. How can this...

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2.1

We had a Cuisinart chicken fryer non-stick pan that starting flaking coating on the 2nd cook. So tried to contact...

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Breville and Cuisinart Products and Services

Most reviewed product and services
  • Breville Customer Care (14 reviews)
  • Breville Shipping Service (8 reviews)
  • Breville Coffee Maker (6 reviews)
  • Cuisinart Coffee Maker (28 reviews)
  • Cuisinart Customer Care (15 reviews)
  • Cuisinart Food Processor (14 reviews)