PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Braums as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Braums

McDonalds and Braums Overview

Total reviews
4149
378
Company responses
0
0
Issues resolved
12
0

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4149 reviews. It is 3771 reviews more than Braums received since Dec 30, 2010.

McDonalds and Braums Consumer Ratings

Rank
58 out of 1073 in Fast Food category
38 out of 1073 in Fast Food category
Customer service
42 in category
28 in category
Staff
48 in category
33 in category
Location
42 in category
27 in category

According to consumer ratings and reviews, Braums ranks 20 points higher in the Fast Food category than McDonalds. People gave McDonalds 1.7 stars for Customer service criterion in Fast Food category and it is 86 points higher than the worst rated brand in this category. At the same time, Braums was rated 1.9 stars for Customer service criterion in this category and it is 100 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Braums has a higher rating than McDonalds. Regarding Location criterion, consumers gave McDonalds 2.9 stars and it is 67% greater than other in category. Braums however was rated 3 stars and it is 79% greater than other in category.

McDonalds and Braums Rating Details

Customer service
1.7 (1616 reviews)
1.9 (187 reviews)
Reviewer's quote

...Most McDonald's have great customer service, but this one must have extremely poor management or ownership???..

James S

They refused the gift card and dug in the trash for the receipt! -Money/Bills $20, $50, $100 Don't count on the staff knowing good customer service is COUNTING BACK your change. They just dump it in your hands. Most the two me not even telling you what amount of money you should be getting back!...

Lee Ann S
Staff
1.7 (1540 reviews)
1.9 (172 reviews)
Reviewer's quote

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel

This shop used to be wonderful, the staff has been dumbed down with young black gay boys flirting with each other behind the counter while one or two 'managers' try to keep the orders straight & run the register. The food prep areas are nasty dirty. The grocery area is quite clean, an elderly white...

Bruce J
Location
2.9 (1446 reviews)
3 (149 reviews)
Reviewer's quote

Blue color t shirt 1 lady, she is so mean , I spend minimum $10 everyday in this location ( 541 6th ave newyork ny 10011) , I never notice that outside food is not allowed here, but the way she telling me to not to eat the food over here its insulting , you have no rights to insult any one..

FAZLAY N

We visit your location on Illinois st in Dallas Texas manager by name Desiree she was very unprofessional they had a long line we waited and waited meanwhile the staff is attending other customers before us we ordered and we still waited when we complained about the wait to Desiree she didn’t do...

Makenzie

McDonalds and Braums Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Most unprofessional
  • Shakes
  • Good ice cream
  • Location
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Bad managment
  • Attitude of employees
  • Poor customer service

McDonalds and Braums Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

5

Braums store# 53 Dallas forest lb and Plano rd. Shift manager ms Vanessa looked overwhelmed and was rude... She gave me...

McDonalds and Braums Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

1

Ive worked for Braums in Springdale, AR. And only been there for a week I was in the fresh market area... No one trained...

McDonalds and Braums Latest Reviews

Recent published reviews

Nothing is wrong I got want I needed

Read all 4149 reviews
1.4

Not the first time to have issues with NOT fresh orders that were microwaved to warm up because it's past the time to to...

Read all 378 reviews

McDonalds and Braums Products and Services

Most reviewed product and services
  • Mcdonalds Manager (613 reviews)
  • Mcdonalds Customer Care (568 reviews)
  • Mcdonalds Drive-through (212 reviews)
  • Braums Manager (41 reviews)
  • Braums Customer Care (36 reviews)
  • Braums Ice Cream (34 reviews)