PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Braums and Huddle House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Braums
Huddle House

Braums and Huddle House Overview

Total reviews
458
751
Company responses
0
0
Issues resolved
0
1

Braums and Huddle House Consumer Ratings

Rank
31 out of 650 in Fast Food category
62 out of 650 in Fast Food category
Customer service
27 in category
No votes
Quality of Food
22 in category
No votes
Product or Service Quality
22 in category
No votes
Location
26 in category
No votes

Braums and Huddle House Rating Details

Customer service
1.9 (220 reviews)
No votes
Reviewer's quote

Spoke to customer service, and she said that someone from the District office would contact me..

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...I've been in customer service for over 15 years and I have never treated someone like they didn't matter..

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Quality of Food
2.5 (192 reviews)
No votes
Reviewer's quote

...the little hamburger is over cooked also, never taste fresh, is usually dry, no matter what time Of day I come in, and very little vegetables on them, the quality of food used to be better at braums, seems like there are skimping on food quality and buttered pecans. Would be nice to see that the employees take pride in what they are doing and the food they are...

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... location and attempt to order and receive apologies from the waitress and assistant manager because they are out of the items I ordered, as I am a manager in food service myself this looks bad, it boils down to either the store manager is not ordering enough product or the owners of this chain in this area will not allow the the manager of each to order needed products to operate with out shortage and telling customers...

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Product or Service Quality
2.1 (188 reviews)
No votes
Reviewer's quote

...Very unhappy with this product. Was a rip off..

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The service sucks the food sucks and the management is the worst. Management argue infront of customers using profanity and yelling. My friend used to work there and waitress's don't last cause that manager has no idea what she is doing and when she calls you to cover someone's shift cause they...

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Location
3 (176 reviews)
No votes
Reviewer's quote

I ordered a burger meal from the del city location on 44th and sunnylane. When I got home, I went to spread the pickles around and found a piece of paper (like the ones you put between the patties) on my burger. I still have it and the bun it was on in the wrapper...

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...I will not be shopping at the pineville location again..

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Braums and Huddle House Pros and Cons

Pros
  • Good ice cream
  • Shakes
  • Location
  • Dissatisfied
  • Waitresses
  • Employes
Cons
  • Attitude of employees
  • Bad managment
  • Customer service
  • Service
  • Customer service
  • Bad service

Braums and Huddle House Most Positive Reviews

Top rated reviews
5

Braums store# 53 Dallas forest lb and Plano rd. Shift manager ms Vanessa looked overwhelmed and was rude... She gave me...

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5

Come in to Huddle House to eat breakfast at 3:30am on February 14 2015 and sat here for 22 minutes before the waitress...

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5

If you've had an Bad experience with any Braum's in the OKC area maybe you need to come to the one Located on 13925...

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5

Went to huddle house in pineville,la. Waitress name brandi was very rude wouldnt smile or evven waint on customers...

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Braums and Huddle House Most Critical Reviews

Lowest rated reviews
1

Ive worked for Braums in Springdale, AR. And only been there for a week I was in the fresh market area... No one trained...

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1

They tell me that kids have to be present at time of pickup to order off kids menu when I'm picking up for 3 families...

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1

Pick up sister.... Supposed to get off at 11pm!!!! 12:30 still waiting! Guess this place don't take other people's...

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1

Went to eat, woman forgot to come bk & take our order finally got to order, food was cold when served, also,...

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Braums and Huddle House Latest Reviews

Recent published reviews
3

Went through Oklahoma on my way back to Texas. No one had masks on there or in Texas. Hmm, I wonder why the virus is...

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1

Its not right that a worker is off work due to havin corona and two other workers went to visit her and they are still...

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No votes

HAVE NOT HEARD A WORD FROM BRAUMS

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No votes

I go into huddle house often. Its usually only thing open. 4 am. Its always to go. But server has kept my change past...

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Braums and Huddle House Products and Services

Most reviewed product and services
  • Braums Manager (46 reviews)
  • Braums Customer Care (42 reviews)
  • Braums Ice Cream (36 reviews)
  • Huddle House Customer Care (104 reviews)
  • Huddle House Manager (86 reviews)
  • Huddle House Waiter (64 reviews)