PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Braums and Huddle House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Braums
Huddle House

Braums and Huddle House Overview

Total reviews 482 768
Company responses 0 0
Issues resolved 1 1

Braums and Huddle House Consumer Ratings

Rank
32 out of 670 in Fast Food category
63 out of 670 in Fast Food category
Customer service
29 in category
39 in category
Quality of Food
25 in category
44 in category
Product or Service Quality
24 in category
56 in category
Location
34 in category
38 in category

Braums and Huddle House Rating Details

Customer service
1.9 (232 reviews)
1.7 (346 reviews)
Reviewer's quote

Spoke to customer service, and she said that someone from the District office would contact me..

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...Customer service means nothing at this place. I am sitting in the parking lot sending this message & theyre still closed. Please fix our huddle house we like it...

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Quality of Food
2.5 (201 reviews)
2.2 (266 reviews)
Reviewer's quote

...the little hamburger is over cooked also, never taste fresh, is usually dry, no matter what time Of day I come in, and very little vegetables on them, the quality of food used to be better at braums, seems like there are skimping on food quality and buttered pecans. Would be nice to see that the employees take pride in what they are doing and the food they are...

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...we dine in the man server bring us menus but it to 20mins for them to take our drink order n 10 mins to bring the drinks then he never came back to get our food order another lady came and took it but it took 40mins for us to get our foid it was cold they put in the microwave the lady manager wasn't no help a white couple n 20 mins after us n they got they food...

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Product or Service Quality
2.1 (198 reviews)
1.7 (257 reviews)
Reviewer's quote

...Very unhappy with this product. Was a rip off..

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...for service water tea coffee. order 10 more min. Food 30 mins 50 mins total...

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Location
3 (184 reviews)
2.9 (295 reviews)
Reviewer's quote

...months after I quit a manager stopped and asked me through the drive through if I would consider coming back to work since that manager doesn't work at this location anymore. I said, yes. Went int heir a few days after filled out an application got hired back on and now I've been working there for 3 weeks haven't received my...

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The huddle house in our area is running out of product, for 2 weeks straight we have went into the Wise, VA location and attempt to order and receive apologies from the waitress and assistant manager because they are out of the items I ordered, as I am a manager in food service myself this looks...

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Braums and Huddle House Pros and Cons

Pros
  • Good ice cream
  • Shakes
  • Location
  • Dissatisfied
  • Waitresses
  • Good food
Cons
  • Customer service
  • Attitude of employees
  • Bad managment
  • Customer service
  • Service
  • Bad service

Braums and Huddle House Most Positive Reviews

Top rated reviews
5

Braums store# 53 Dallas forest lb and Plano rd. Shift manager ms Vanessa looked overwhelmed and was rude... She gave me...

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5

Come in to Huddle House to eat breakfast at 3:30am on February 14 2015 and sat here for 22 minutes before the waitress...

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5

If you've had an Bad experience with any Braum's in the OKC area maybe you need to come to the one Located on 13925...

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5

Went to huddle house in pineville,la. Waitress name brandi was very rude wouldnt smile or evven waint on customers...

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Braums and Huddle House Most Critical Reviews

Lowest rated reviews
1

Ive worked for Braums in Springdale, AR. And only been there for a week I was in the fresh market area... No one trained...

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1

They tell me that kids have to be present at time of pickup to order off kids menu when I'm picking up for 3 families...

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1

Pick up sister.... Supposed to get off at 11pm!!!! 12:30 still waiting! Guess this place don't take other people's...

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1

Went to eat, woman forgot to come bk & take our order finally got to order, food was cold when served, also,...

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Braums and Huddle House Latest Reviews

Recent published reviews
No votes

Just wanted to request coupons because I never got any and I have talked to several people who have and when I shopped...

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1

arrived here before 10:30, order finally taken at 10:50....now 6 orders waiting to be filled. may have good management,...

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1.7

I ordered breakfast for my husband &;;;;;; I in the Cleburne store we frequently eat in the Burleson store and are a...

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No votes

Huddle house in Trenton Ga. The waiter was slow he didn't want to get us refills. I didn't get what I asked for the...

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Braums and Huddle House Products and Services

Most reviewed product and services
  • Braums Manager (46 reviews)
  • Braums Customer Care (43 reviews)
  • Braums Ice Cream (36 reviews)
  • Huddle House Customer Care (104 reviews)
  • Huddle House Manager (85 reviews)
  • Huddle House Waiter (64 reviews)