PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Braums and Dairy Queen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Braums
Dairy Queen

Braums and Dairy Queen Overview

Total reviews
473
287
Company responses
0
0
Issues resolved
0
3

Braums and Dairy Queen Consumer Ratings

Rank
31 out of 655 in Fast Food category
188 out of 2613 in Cafes, Restaurants and Bars category
Customer service
26 in category
No votes
Quality of Food
21 in category
No votes
Product or Service Quality
23 in category
No votes
Location
25 in category
No votes

Braums and Dairy Queen Rating Details

Customer service
1.9 (227 reviews)
No votes
Reviewer's quote

Spoke to customer service, and she said that someone from the District office would contact me..

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Very poor customer service. Was given the wrong blizzard, with no spoon. No dipping sauce for my chicken strips answer no napkins..

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Quality of Food
2.6 (197 reviews)
No votes
Reviewer's quote

...the little hamburger is over cooked also, never taste fresh, is usually dry, no matter what time Of day I come in, and very little vegetables on them, the quality of food used to be better at braums, seems like there are skimping on food quality and buttered pecans. Would be nice to see that the employees take pride in what they are doing and the food they are...

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In was ordering And when I got the kids Ice cream ordered, I paused to see what food to get hubby, before I could spit it out they gave me my total. In sat there looking like an idiot. I spoke into the microphone asking to order the rest, and she took the order...

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Product or Service Quality
2.1 (194 reviews)
No votes
Reviewer's quote

...Very unhappy with this product. Was a rip off..

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I was wanting to go eat and we asked if we could take my service dog in and was told no. This is against the law to deny and service animal to be with their disabled human. I want something don't its the dairy queen in coahoma texas...

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Location
3 (181 reviews)
No votes
Reviewer's quote

...months after I quit a manager stopped and asked me through the drive through if I would consider coming back to work since that manager doesn't work at this location anymore. I said, yes. Went int heir a few days after filled out an application got hired back on and now I've been working there for 3 weeks haven't received my...

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...This was the location in Kingwood on Northpark Dr. I have worked for ATT for years. The customer is always right...

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Braums and Dairy Queen Pros and Cons

Pros
  • Good ice cream
  • Shakes
  • Location
  • Ice cream
  • Taste of the food
  • Staff is always nice
Cons
  • Customer service
  • Attitude of employees
  • Bad managment
  • Employees
  • Customer service
  • Bad attitude

Braums and Dairy Queen Most Positive Reviews

Top rated reviews
5

Braums store# 53 Dallas forest lb and Plano rd. Shift manager ms Vanessa looked overwhelmed and was rude... She gave me...

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5

Hi I do not want to complain because I love your ice cream and all your stores. I have a wife that is having a birthday...

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5

If you've had an Bad experience with any Braum's in the OKC area maybe you need to come to the one Located on 13925...

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5

I have had a lot of C&D in my time and make a pretty good pot myself. HOWEVER, these a DELICIOUS!!! Everything about...

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Braums and Dairy Queen Most Critical Reviews

Lowest rated reviews
1

Ive worked for Braums in Springdale, AR. And only been there for a week I was in the fresh market area... No one trained...

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1

I just left this establishment. I go here every other day since I own a store down the street. There was no one to...

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1

Pick up sister.... Supposed to get off at 11pm!!!! 12:30 still waiting! Guess this place don't take other people's...

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1

I phoned in a order of popcorn chicken at the Dairy Queen @ 13341 I-20 W, Tyler, TX. The person that answered the...

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Braums and Dairy Queen Latest Reviews

Recent published reviews
3.3

We stop and ate in. The crispy chicken sandwich I received had a very small piece of lettuce on it and a tomato that sho...

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1

I tried your store once again, against my better knowledge. Entered driveup at 9:10. 4 cars ahead of me. At 9:20, I...

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No votes

I recently went to a Braums at 44th and Sunnylane here in Oklahoma City after I place my order I proceeded to the first...

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1

When we entered the DQ in Ft. Branch, IN there were 3 girls huddled together talking to others in the grill area. They...

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Braums and Dairy Queen Products and Services

Most reviewed product and services
  • Braums Manager (46 reviews)
  • Braums Customer Care (42 reviews)
  • Braums Ice Cream (36 reviews)
  • Dairy Queen Customer Care (36 reviews)
  • Dairy Queen Ice Cream (23 reviews)
  • Dairy Queen Manager (19 reviews)