PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Braums and Culvers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Braums
Culvers

Braums and Culvers Overview

Total reviews 484 397
Company responses 0 0
Issues resolved 1 3

Braums and Culvers Consumer Ratings

Rank
31 out of 670 in Fast Food category
32 out of 670 in Fast Food category
Customer service
No votes
22 in category
Quality of Food
No votes
24 in category
Product or Service Quality
No votes
26 in category
Location
No votes
21 in category

Braums and Culvers Rating Details

Customer service
No votes
2 (216 reviews)
Reviewer's quote

Spoke to customer service, and she said that someone from the District office would contact me..

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...This is horrible customer service over $8. I eat at Culvers at least 3 times a week for lunch. This location will never get my business again...

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Quality of Food
No votes
2.5 (192 reviews)
Reviewer's quote

...the little hamburger is over cooked also, never taste fresh, is usually dry, no matter what time Of day I come in, and very little vegetables on them, the quality of food used to be better at braums, seems like there are skimping on food quality and buttered pecans. Would be nice to see that the employees take pride in what they are doing and the food they are...

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I went through on The drive thru to order food for my daughter. My mother and myself. I got to the window and handed The cashier, whose name was Courtney, my credit card...

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Product or Service Quality
No votes
2 (197 reviews)
Reviewer's quote

...Very unhappy with this product. Was a rip off..

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...and it said they gave me a chicken sandwich with a bun a chicken patty and cheese which is ridiculous I spent 60 bucks at your restaurant and this is the service I get horse crap want to call and talk to Justin Justin she knew all about...

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Location
No votes
3.2 (199 reviews)
Reviewer's quote

...ttle wilted from the drive over but I explain to him it's a little wilted but the brown was there he then accused me of bringing it from another Brahms to his location and I'll top of that he called me a liar or should I say he accused me of line and then when I confronted him on it, he said he's only following corporate policy. So it's your policy to call your customers liars? I am not buying food from a fine dining establishment this is a quickie drive-through food place who sells food within their location prepared food and store type food. With cutting a salad if its showing signs of brownies ...

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No one at this location was wearying PPE. My son just went to a store in Madison Heights Mi and everyone was in PPE. I am a serve safe certified customer and was shocked at the Mt Pleasant store...

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Braums and Culvers Pros and Cons

Pros
  • Good ice cream
  • Shakes
  • Location
  • Good food
  • When order is accurate
  • Good food and close to our apt
Cons
  • Customer service
  • Attitude of employees
  • Bad managment
  • Service at that culvers on that day
  • Workers at the cash registers
  • Wait and the service

Braums and Culvers Most Positive Reviews

Top rated reviews
5

Braums store# 53 Dallas forest lb and Plano rd. Shift manager ms Vanessa looked overwhelmed and was rude... She gave me...

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5

Sorry, but I don't believe ANY of these complaints. Never had a bad experience and im there slot!

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5

If you've had an Bad experience with any Braum's in the OKC area maybe you need to come to the one Located on 13925...

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5

Wednesday evening Dereck Richardson was given a duty to go out in extreme humid weather. Prior to employment Culvers...

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Braums and Culvers Most Critical Reviews

Lowest rated reviews
1

Ive worked for Braums in Springdale, AR. And only been there for a week I was in the fresh market area... No one trained...

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1

Wrong orders. 3 out of 4 incorrect. Waited a long time to receive wrong order. Manager has no customer service skills....

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1

Pick up sister.... Supposed to get off at 11pm!!!! 12:30 still waiting! Guess this place don't take other people's...

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1

Pulledup to the restaurant gave them my card to pay for it. They did bot give me a number until 15 miutes later. Then...

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Braums and Culvers Latest Reviews

Recent published reviews
3

I am not a pissed customer, but I am unhappy about paying for something I didn't get. Plus, no one answering when I call...

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1

I went through on The drive thru to order food for my daughter. My mother and myself. I got to the window and handed...

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1.7

I bought a salad for days ago and today is I'm not sure what the date is Saturday and I did not return the salad even...

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1

Your people need to be retrained on how to pack food and make sure people get the right stuff Ill be making a second...

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Braums and Culvers Products and Services

Most reviewed product and services
  • Braums Manager (46 reviews)
  • Braums Customer Care (43 reviews)
  • Braums Ice Cream (36 reviews)
  • Culvers Manager (48 reviews)
  • Culvers Customer Care (33 reviews)
  • Culvers Drive-through (28 reviews)