PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Braums and Culvers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Braums
Culvers

Braums and Culvers Overview

Total reviews
459
365
Company responses
0
0
Issues resolved
0
3

Braums and Culvers Consumer Ratings

Rank
31 out of 650 in Fast Food category
32 out of 650 in Fast Food category
Customer service
27 in category
20 in category
Quality of Food
23 in category
21 in category
Product or Service Quality
22 in category
23 in category
Location
34 in category
20 in category

Braums and Culvers Rating Details

Customer service
1.9 (221 reviews)
2.1 (193 reviews)
Reviewer's quote

Spoke to customer service, and she said that someone from the District office would contact me..

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The most disrespectful, insensitive customer service skills I have ever experienced! I will never go back again to this Culvers. Thank you to the Culvers on Deer Valley and 19th ave for helping me and informing me that the information this manager gave me was false and for apologizing on their...

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Quality of Food
2.5 (192 reviews)
2.6 (179 reviews)
Reviewer's quote

...the little hamburger is over cooked also, never taste fresh, is usually dry, no matter what time Of day I come in, and very little vegetables on them, the quality of food used to be better at braums, seems like there are skimping on food quality and buttered pecans. Would be nice to see that the employees take pride in what they are doing and the food they are...

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...How dare a fast food company deny me of my rights, not only when it's in black and white but also knowing the fact there's a pandemic still going on..

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Product or Service Quality
2.1 (188 reviews)
2 (182 reviews)
Reviewer's quote

...Very unhappy with this product. Was a rip off..

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...Before was a true tenderloin now it's a pre -shaped pork product..

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Location
3 (177 reviews)
3.3 (187 reviews)
Reviewer's quote

...months after I quit a manager stopped and asked me through the drive through if I would consider coming back to work since that manager doesn't work at this location anymore. I said, yes. Went int heir a few days after filled out an application got hired back on and now I've been working there for 3 weeks haven't received my...

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No one at this location was wearying PPE. My son just went to a store in Madison Heights Mi and everyone was in PPE. I am a serve safe certified customer and was shocked at the Mt Pleasant store...

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Braums and Culvers Pros and Cons

Pros
  • Good ice cream
  • Shakes
  • Location
  • Good food
  • When order is accurate
  • Food is good when your staff gets the order right
Cons
  • Attitude of employees
  • Bad managment
  • Customer service
  • Workers at the cash registers
  • Service at that culvers on that day
  • Wait and the service

Braums and Culvers Most Positive Reviews

Top rated reviews
5

Braums store# 53 Dallas forest lb and Plano rd. Shift manager ms Vanessa looked overwhelmed and was rude... She gave me...

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5

Sorry, but I don't believe ANY of these complaints. Never had a bad experience and im there slot!

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5

If you've had an Bad experience with any Braum's in the OKC area maybe you need to come to the one Located on 13925...

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5

Wednesday evening Dereck Richardson was given a duty to go out in extreme humid weather. Prior to employment Culvers...

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Braums and Culvers Most Critical Reviews

Lowest rated reviews
1

Ive worked for Braums in Springdale, AR. And only been there for a week I was in the fresh market area... No one trained...

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1

Wrong orders. 3 out of 4 incorrect. Waited a long time to receive wrong order. Manager has no customer service skills....

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1

Pick up sister.... Supposed to get off at 11pm!!!! 12:30 still waiting! Guess this place don't take other people's...

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1

Pulledup to the restaurant gave them my card to pay for it. They did bot give me a number until 15 miutes later. Then...

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Braums and Culvers Latest Reviews

Recent published reviews
1

Store #135
10920 N. Rockwell Ave, Oklahoma City, OK 73162
I've worked for Braums two time within the past year. I normally...

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1

Gave us scrapings from grill for hamburgers!!! Were not even a full patty??? Manager wouldn't even speak to my wife...

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3

Went through Oklahoma on my way back to Texas. No one had masks on there or in Texas. Hmm, I wonder why the virus is...

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2.3

Went to drive thru ordered 3 basket meals 2 without onions took meals home sat down to eat and the 2 meals without...

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Braums and Culvers Products and Services

Most reviewed product and services
  • Braums Manager (46 reviews)
  • Braums Customer Care (42 reviews)
  • Braums Ice Cream (36 reviews)
  • Culvers Manager (46 reviews)
  • Culvers Customer Care (32 reviews)
  • Culvers Drive-through (28 reviews)