Brandy Melville vs Light In The Box

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Brandy Melville

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $99 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Product 4
  • Clothes 3
  • Pricing 3
  • Selection 2
  • Style of clothing 2

Customers don't like

  • Customer service9
  • Damaged clothing clothing is junk4
  • Quality4
  • Communication3
  • Exchange policy3

Products by Brandy Melville

No items

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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 10 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1696 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor item quality10

Products by Light In The Box

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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