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Brandy Melville

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $105 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product 4
  • Clothes 4
  • Style of clothes 3
  • Clothing 3
  • Style of clothing 2

Customers don't like

  • Customer service6
  • Damaged clothing clothing is junk3
  • Worst online store2
  • Pricing2
  • Incorrect order2
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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1976 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Wide selection 21
  • Price 19
  • Good deals 10
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human18
  • Poor service15
  • Delivery12
  • Horrible customer service8
  • No contact to customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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