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Brandsmart Usa

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $42.3K CLAIMED LOSSES
  • $770 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Sales staff 3
  • Price 2
  • Lady at corporate understanding of my complaint 2
  • Good prices 1

Customers don't like

  • Repair service department5
  • Worst customer service i have ever had2
  • Non existent customer service and returns dept2
  • Ignored me until i contacted them to find the product2
  • Customer service department2
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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4733 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service68
  • Delivery experience27
  • Service17
  • Home delivery17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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