PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brandsmart Usa and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brandsmart Usa
Lowes

Brandsmart Usa and Lowes Overview

Total reviews
214
4987
Company responses
0
3
Issues resolved
0
50

Lowes was first mentioned on PissedConsumer on Jul 6, 2007 and since then this brand received 4987 reviews. It is 4773 reviews more than Brandsmart Usa received since Feb 19, 2008.

Brandsmart Usa and Lowes Consumer Ratings

Rank
321 out of 2615 in Appliances and Electronics category
61 out of 482 in Supermarkets and Malls category
Customer service
301 in category
68 in category
Product or Service Quality
253 in category
62 in category
Staff
234 in category
53 in category

Brandsmart Usa and Lowes Rating Details

Customer service
1.1 (76 reviews)
1.4 (1744 reviews)
Reviewer's quote

The salesman Daniel Gomes apparently was more concerned about selling a TV than providing good customer service. I tried calling the store and spoke to a manager by the name of Kevin and explained to him everything that happened. He said the best he could do was to sell me a cable at 50% off at the...

Daniel C

Every time I deal with Lowes in Monroe Michigan, they get nothing right! It is the worse store for customer service. Today the sales associate tried to tell me they don't sell a certain brand. They did sell the brand, the associates need more training at Lowes inb Monroe Mi...

jeff g
Product or Service Quality
1.4 (64 reviews)
1.9 (1359 reviews)
Reviewer's quote

...Takes weeks for service and month to replace. 1st washer lasted 14 mos...

Michael S

...I called customer service and they told me they could merely escalate the situation to the rebate center because its a 3rd party and not Lowes. How are you supposed to resolve the rebate issues with the company if you cant even reach a person to do it?..

PissedConsumer1754631
Staff
1.5 (62 reviews)
1.7 (1548 reviews)
Reviewer's quote

Thus, it is very saddening to see how the quality of your staff has decreased. There is a couple of employees that particularly seem to not enjoy their job at all to the point that it affects the way they service their customers because it seems like they just do not care about what they do. One...

Renee

The staff in customer service and the appliance department said that since the Washer and Dryer were not in stock that I should not get the order credited off of my BMO Credit Card because the would mess up the order and delivery of the appliances, to wait until the two appliance were delivered and...

Larry D

Brandsmart Usa and Lowes Pros and Cons

Pros
  • Sales staff
  • Price
  • Good prices
  • Product
  • Price
  • Location
Cons
  • Repair service department
  • Worst customer service i have ever had
  • Non existent customer service and returns dept
  • Customer service
  • Customer service received
  • Service

Brandsmart Usa and Lowes Most Positive Reviews

Top rated reviews
5

I bought a TV and it is the best TV I have ever had. It is a Sony HDR TV and the colors {{Redacted}}

5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

Brandsmart Usa and Lowes Most Critical Reviews

Lowest rated reviews
1

I purchased a washer from BrandSmart in 11/13. The washer stopped working on 10/11, I called the warranty number (that...

1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

Brandsmart Usa and Lowes Latest Reviews

Recent published reviews
1

Hello am Mr Vicent from Tanzania i had a business with Ibrahim Jaman April 2019 my business with him was Camera Nikon...

Read all 214 reviews
1

The refrigerator was delivery to my house and the men stated they could not install it. Then took it back to the store.

Read all 4987 reviews

Brandsmart Usa and Lowes Products and Services

Most reviewed product and services
  • Brandsmart Usa Customer Care (24 reviews)
  • Brandsmart Usa Manager (21 reviews)
  • Brandsmart Usa Shipping Service (4 reviews)
  • Lowes Customer Care (484 reviews)
  • Lowes Delivery Service (341 reviews)
  • Lowes Manager (298 reviews)