PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brandsmart Usa and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brandsmart Usa
Home Depot

Brandsmart Usa and Home Depot Overview

Total reviews
214
2532
Company responses
0
0
Issues resolved
0
28

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2532 reviews. It is 2318 reviews more than Brandsmart Usa received since Feb 19, 2008.

Brandsmart Usa and Home Depot Consumer Ratings

Rank
323 out of 2619 in Appliances and Electronics category
59 out of 482 in Supermarkets and Malls category
Customer service
299 in category
61 in category
Product or Service Quality
251 in category
56 in category
Staff
231 in category
39 in category

Brandsmart Usa and Home Depot Rating Details

Customer service
1.1 (76 reviews)
1.5 (837 reviews)
Reviewer's quote

The salesman Daniel Gomes apparently was more concerned about selling a TV than providing good customer service. I tried calling the store and spoke to a manager by the name of Kevin and explained to him everything that happened. He said the best he could do was to sell me a cable at 50% off at the...

Daniel C

Because the carpet sales staff assured me several times that home depot have the11% rebate, I chose to buy their carpet and pads. Several times they told me it all qualified, one even did the math to shore i would get back over$200 on an $1850 order. After waiting over 3 months i finally get a...

PissedConsumer1767378
Product or Service Quality
1.4 (64 reviews)
2 (664 reviews)
Reviewer's quote

...Takes weeks for service and month to replace. 1st washer lasted 14 mos...

Michael S

...So I come back to gey my refund and a few more things and now they are telling me I at the customer service desk that they will have to refund the whole order for me to get my ten percent. I should have done it but ny then I was over the whole thing. Long story short...

PissedConsumer1765423
Staff
1.5 (62 reviews)
1.9 (693 reviews)
Reviewer's quote

Thus, it is very saddening to see how the quality of your staff has decreased. There is a couple of employees that particularly seem to not enjoy their job at all to the point that it affects the way they service their customers because it seems like they just do not care about what they do. One...

Renee

...It seems like the training your staff recieve is just come up with an excuse. Which of course tells me that Home Depot doesnt care about the consumer. There bottom line is we only care about how much money the corporation makes...

John

Brandsmart Usa and Home Depot Pros and Cons

Pros
  • Sales staff
  • Price
  • Good prices
  • Location of store
  • Location
  • Service at the store
Cons
  • Repair service department
  • Worst customer service i have ever had
  • Non existent customer service and returns dept
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Brandsmart Usa and Home Depot Most Positive Reviews

Top rated reviews
5

I bought a TV and it is the best TV I have ever had. It is a Sony HDR TV and the colors {{Redacted}}

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Brandsmart Usa and Home Depot Most Critical Reviews

Lowest rated reviews
1

I purchased a washer from BrandSmart in 11/13. The washer stopped working on 10/11, I called the warranty number (that...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Brandsmart Usa and Home Depot Latest Reviews

Recent published reviews
1

Hello am Mr Vicent from Tanzania i had a business with Ibrahim Jaman April 2019 my business with him was Camera Nikon...

Read all 214 reviews
1.1

Because the carpet sales staff assured me several times that home depot have the11% rebate, I chose to buy their carpet...

Read all 2532 reviews

Brandsmart Usa and Home Depot Products and Services

Most reviewed product and services
  • Brandsmart Usa Customer Care (24 reviews)
  • Brandsmart Usa Manager (21 reviews)
  • Brandsmart Usa Shipping Service (4 reviews)
  • Home Depot Customer Care (213 reviews)
  • Home Depot Delivery Service (157 reviews)
  • Home Depot Installation (147 reviews)