PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brandsmart Usa and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brandsmart Usa
Home Depot

Brandsmart Usa and Home Depot Overview

Total reviews
241
2792
Company responses
0
0
Issues resolved
1
31

Brandsmart Usa and Home Depot Consumer Ratings

Rank
363 out of 1772 in Appliances and Electronics category
65 out of 321 in Supermarkets and Malls category
Customer service
307 in category
72 in category
Product or Service Quality
244 in category
68 in category
Price Affordability
251 in category
60 in category
Value for money
164 in category
57 in category

Brandsmart Usa and Home Depot Rating Details

Customer service
1.2 (93 reviews)
1.5 (979 reviews)
Reviewer's quote

...I called the corporate phone number spoke with a customer service person who told me to call back tomorrow and ask for the store manager. (Mr. Neil) but he would not speak to me until I spoke with Mr...

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...I was given a receipt from Customer service that said that my vanities will be delivered to my home between June 17th and June 24th. On June 11, 2020, the delivery truck delivered only 1 vanity. I returned to Customer service and told them about this...

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Product or Service Quality
1.6 (74 reviews)
2 (782 reviews)
Reviewer's quote

I bought and LG refrigerator on 2016 my refrigerator broke March 2020, I called the service and repair dept at Brandsmart it took them to send a repairman a week and just to come and check the refrigerator the repairman said it was a complete rebuild so it took over a week to get the parts this was...

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...No way would a corporation the size of THD let some company that provides them a service have total control over part of the system. Not going to happen. Corporation s have 100% control of their operations and Investors would not allow them to influence their profits...

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Price Affordability
2.5 (71 reviews)
2.6 (711 reviews)
Reviewer's quote

...still under warranty and they are only willing to replace it for the cheapest 65in they can offer with out all the extras I had on the old or a third of the price I originally pay for mine. No manager has try to help me out and every time I talk to warrantech on the phone they are rude and just play me like a fool around. Worst...

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...Today you sent me an email telling me that you lowered the price on this item to $14. 27 and asked me to purchase it. I am seeking a credit of $5...

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Value for money
2.1 (68 reviews)
2.3 (643 reviews)
Reviewer's quote

...a text saying the driving was 10 min away I hate writing bad reviews unless Im really inconvenienced and I just don't think anyone after paying their money should have this many problems getting a issue resolved from a bad product purchased under warranty from your...

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Home Depot – VERY Terrible customer service.Paid with PayPal. Big mistake. Called and talked to customer service and Supper supervisors. Told me the refund went out to PayPal 3 to 5 Days has been12 days no refund. Sending email to CEO and thenSmall claims court. Don’t let Home Depo cheat youOut of...

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Brandsmart Usa and Home Depot Pros and Cons

Pros
  • Price
  • Good prices
  • Sales staff
  • Location of store
  • Location
  • Product availability
Cons
  • Repair service department
  • Worst customer service i have ever had
  • Non existent customer service and returns dept
  • Lack of customer service
  • Customer service
  • Poor customer service

Brandsmart Usa and Home Depot Most Positive Reviews

Top rated reviews
5

I bought a TV and it is the best TV I have ever had. It is a Sony HDR TV and the colors {{Redacted}}

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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4.1

Very unprofessional. Only concerned about there commission not what customer wants. Also don't want to deal with you if...

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Brandsmart Usa and Home Depot Most Critical Reviews

Lowest rated reviews
1

I purchased a washer from BrandSmart in 11/13. The washer stopped working on 10/11, I called the warranty number (that...

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

worst customer service, just bought a 40" tv, when taking out of the box with only slight pressure the screen shatter, v...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Brandsmart Usa and Home Depot Latest Reviews

Recent published reviews
1

I bought a Samsung combo ovens for $3450, on June 4 I call because the screen does not work, they send a technician...

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2.7

I went to your store on SE Military Drive in San Antonio. I looked inside the store and outside, and could not find a...

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No votes

I am taking my business to another store
And telling my friends also. Word of mouth is the best PR in the world.

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No votes

Bought the Amana washer on June 24, to be picked up anytime between June 25 and June 30 since I didn’t have a “pick-up”...

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Brandsmart Usa and Home Depot Products and Services

Most reviewed product and services
  • Brandsmart Usa Customer Care (25 reviews)
  • Brandsmart Usa Manager (21 reviews)
  • Brandsmart Usa Shipping Service (4 reviews)
  • Home Depot Customer Care (247 reviews)
  • Home Depot Delivery Service (176 reviews)
  • Home Depot Installation (165 reviews)