PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brakes Plus and Midas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brakes Plus

Brakes Plus

Has Verified Representatives
2.0
Midas

Midas

1.6
Brakes Plus
Midas

Brakes Plus and Midas Overview

Total reviews
148
759
Company responses
22
0
Issues resolved
1
4

Brakes Plus and Midas Consumer Ratings

Rank
163 out of 1715 in Service Centers and Repairs category
257 out of 1715 in Service Centers and Repairs category
Customer service
158 in category
No votes
Product or Service Quality
157 in category
No votes
Value for money
161 in category
No votes
Price Affordability
166 in category
No votes

Brakes Plus and Midas Rating Details

Customer service
1.7 (39 reviews)
No votes
Reviewer's quote

...First the customer service is horrid, I mean never seen this bad for a service place. (Brad) should not be up front at all, no customer service skills at all. They tried to rip me off by going with the highest service without asking myself, lucky I told them not to before they started...

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Had bad customer service was charged for something I didnt want by worker Johnny Aguilar wouldnt let me talk to store Mgr bad customer service had always done business at that store now is being run by kids will never go there again..

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Product or Service Quality
1.6 (37 reviews)
No votes
Reviewer's quote

...Rich goes above and beyond to help you with parts and service :happy: :y:..

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Midas overcharged me for a free brake service they told I was supposed to be charge 300. 60. 200...

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Value for money
1.8 (34 reviews)
No votes
Reviewer's quote

... being the starter when that possibly never was the problem? I was told they didnt charge me any labor in which they should have? What why? If anyone lost any money it was me I bought the parts under Breaks plus directions telling me what was wrong with my truck! I would never ever advise anyone to go to any breaks plus, when they mess up they are so quick to blame you. What happen was when they replaced my starter they must have done something period ! They know what they did, if I brought it to them that way then why why why have me replace something that was never the problem they did this to my car and even the dealer suspected they did it !! This is so sad what they did to me leaving me with a $2300 bill not including the tow, the time I had to call off work and had to pay for a rental car ! I cant not believe they would do something like this and not take responsibility. I was told to contact an attorney because what happen was not right....

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...They also know they made this mistake I had to kick out money on a problem they supposed to had fixed 2 times. Its also negligence on there behalf and i could of made my car break down over heat so many things. I am missing work also cause of this and all I ask is for my money back..

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Price Affordability
2 (34 reviews)
No votes
Reviewer's quote

...He then went back to the manager (as I was told) and he came with a 900 dollars price since it was Veterans Day and wanted to do the job right now. I told him I had to think about it and would let him know, he followed me to the door like he was going to lock it. I left knowing I would never return...

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... the same page what fee was agreed on and making sure that both control lower right and left arms were the issue he started raising his voice saying thats the price we agreed on and beside were almost done !! I said calm down I understand Im still gettin the work done I just wanted to know ,what Gary said was the issue, I just didnt want to pay for something I didnt need he replied yes both control arms are rotten and you need to replace both with wheel alignment and oil change I said ok thats all I was asking , befo...

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Brakes Plus and Midas Pros and Cons

Pros
  • Fast service
  • Conveniet
  • That i was going to get new brakes at a fair price
  • It was close by
  • Location
  • Convenience
Cons
  • High prices
  • Bad outcome
  • Unethical business practices
  • Customer service
  • Overcharging
  • Quality

Brakes Plus and Midas Most Positive Reviews

Top rated reviews
5

Brakes plus on havana and mississippi in aurora is definitely amazing.I took my car there expexting the worst...

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5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

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5

I have taken 3 autos to BP CherryCreek Den.Co. I have always had a great experience, Rich , Aj. Makes the wait as short...

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5

On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I...

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Brakes Plus and Midas Most Critical Reviews

Lowest rated reviews
1

went to Colorado tire for my 3K oil change and he gave me my usual look at ck list on it was that I needed a break...

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1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

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1

They have my car for two days. First day they told me I have to make an appointment which I did, so they said it will...

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1

So, I visit the local Midas for the first time and asked about an oil change. I was told that I would have to wait an ho...

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Brakes Plus and Midas Latest Reviews

Recent published reviews
1

I had my truck towed to breaks plus 75th lower buckeye. My truck died on me at a Walmart, would turn in but wouldnt...

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No votes

Takes u more than 2 hours to get a part

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No votes

Asked about a part and was told we aren't a parts store go to a parts store the sign says full service ccx so we...

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5

I wanted to settle a dispute on an assurance from the manager to honor the sale price on an oil change that was...

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Brakes Plus and Midas Products and Services

Most reviewed product and services
  • Brakes Plus Repair (28 reviews)
  • Brakes Plus Car Repair (10 reviews)
  • Brakes Plus Car Part Replacement (7 reviews)
  • Midas Oil Change (125 reviews)
  • Midas Car Repair (85 reviews)
  • Midas Repair (61 reviews)