PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meineke and Brakes Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meineke

Meineke

1.5
Brakes Plus

Brakes Plus

Has verified representatives
2.0
Meineke
Brakes Plus

Meineke and Brakes Plus Overview

Total reviews
595
146
Company responses
0
22
Issues resolved
2
1

Meineke was first mentioned on PissedConsumer on Jul 25, 2008 and since then this brand received 595 reviews. It is 449 reviews more than Brakes Plus received since Feb 21, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Brakes Plus customer support team than with Meineke customer service.

Meineke and Brakes Plus Consumer Ratings

Rank
271 out of 2414 in Service Centers and Repairs category
155 out of 2414 in Service Centers and Repairs category
Customer service
209 in category
153 in category
Staff
223 in category
175 in category
Product or Service Quality
172 in category
150 in category

According to consumer ratings and reviews, Brakes Plus ranks 116 points higher in the Service Centers and Repairs category than Meineke. People gave Meineke 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 414 points higher than the worst rated brand in this category. At the same time, Brakes Plus was rated 1.7 stars for Customer service criterion in this category and it is 470 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Brakes Plus has a higher rating than Meineke. Regarding Product or Service Quality criterion, consumers gave Meineke 1.5 stars and it is 72% greater than other in category. Brakes Plus however was rated 1.6 stars and it is 76% greater than other in category.

Meineke and Brakes Plus Rating Details

Customer service
1.4 (173 reviews)
1.7 (38 reviews)
Reviewer's quote

Meinke charges for charges for unnecessary service and has no regard for its customers whatsoever. Their "customer service" department hasn't returned a single phone call..

Alex D

...First the customer service is horrid, I mean never seen this bad for a service place. (Brad) should not be up front at all, no customer service skills at all. They tried to rip me off by going with the highest service without asking myself, lucky I told them not to before they started...

PissedConsumer1013720
Staff
1.4 (158 reviews)
1.7 (33 reviews)
Reviewer's quote

...I took pictures of what they did - I don't see any where to upload them? The staff was pleasant and attentive, but inept. They need training. And I want my money back, or at least the trailer fixed...

keith

Took car in Thursday, was told they needed to replace the transmission (still haven't been able to to find out why they thought it was the transmission.) Monday they said it was good to go. Car didn't get .3 of a mile before dieing. Took it back in.Got it back today late Tuesday night, the bumper...

Christopher G
Product or Service Quality
1.5 (142 reviews)
1.6 (36 reviews)
Reviewer's quote

...Thank you for the great service..

Theta

...Rich goes above and beyond to help you with parts and service :happy: :y:..

Sharon L

Meineke and Brakes Plus Pros and Cons

Pros
  • I dont like this place
  • There are 0 pros
  • No pros
  • Fast service
  • Conveniet
  • That i was going to get new brakes at a fair price
Cons
  • Poor service
  • Customer service
  • Lied - misrepresentation - customer service
  • High prices
  • Bad outcome
  • Unethical business practices

Meineke and Brakes Plus Most Positive Reviews

Top rated reviews
5

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

5

Brakes plus on havana and mississippi in aurora is definitely amazing.I took my car there expexting the worst...

Meineke and Brakes Plus Most Critical Reviews

Lowest rated reviews
1

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

1

went to Colorado tire for my 3K oil change and he gave me my usual look at ck list on it was that I needed a break...

Meineke and Brakes Plus Latest Reviews

Recent published reviews
1

Over a year ago, I got oil change with their coupon for $19.99. They did not tell you that there are other changes in sm...

Read all 595 reviews

brake plus in Lincoln Ne can not know how to know all aspects of brakes very unhappy

Read all 146 reviews

Meineke and Brakes Plus Products and Services

Most reviewed product and services
  • Meineke Oil Change (111 reviews)
  • Meineke Repair (83 reviews)
  • Meineke Car Repair (55 reviews)
  • Brakes Plus Repair (27 reviews)
  • Brakes Plus Car Repair (10 reviews)
  • Brakes Plus Car Part Replacement (7 reviews)