PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brakes Plus and Meineke as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brakes Plus

Brakes Plus

Has Verified Representatives
2.0
Meineke

Meineke

1.5
Brakes Plus
Meineke

Brakes Plus and Meineke Overview

Total reviews
148
635
Company responses
22
0
Issues resolved
1
2

Brakes Plus and Meineke Consumer Ratings

Rank
163 out of 1721 in Service Centers and Repairs category
286 out of 1721 in Service Centers and Repairs category
Customer service
157 in category
211 in category
Product or Service Quality
154 in category
189 in category
Value for money
161 in category
190 in category
Price Affordability
166 in category
243 in category

Brakes Plus and Meineke Rating Details

Customer service
1.7 (39 reviews)
1.4 (200 reviews)
Reviewer's quote

...First the customer service is horrid, I mean never seen this bad for a service place. (Brad) should not be up front at all, no customer service skills at all. They tried to rip me off by going with the highest service without asking myself, lucky I told them not to before they started...

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...My customer service was great but the master mechanics yall got in there arent such masters if they dont even think about my gas at all I just wanted yall to know because Im a 24 year old mom that needs her car I have things to do. Thank you for your time..

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Product or Service Quality
1.6 (37 reviews)
1.5 (161 reviews)
Reviewer's quote

...Rich goes above and beyond to help you with parts and service :happy: :y:..

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...The customer service was great! I was actually very pleased. The guy who checked my car in also gave me a 10% off for being a healthcare professional. Everything was great with my visit until the next day I leave for work and my car is leaking oil and also smoking from the hood...

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Value for money
1.8 (34 reviews)
1.5 (155 reviews)
Reviewer's quote

... being the starter when that possibly never was the problem? I was told they didnt charge me any labor in which they should have? What why? If anyone lost any money it was me I bought the parts under Breaks plus directions telling me what was wrong with my truck! I would never ever advise anyone to go to any breaks plus, when they mess up they are so quick to blame you. What happen was when they replaced my starter they must have done something period ! They know what they did, if I brought it to them that way then why why why have me replace something that was never the problem they did this to my car and even the dealer suspected they did it !! This is so sad what they did to me leaving me with a $2300 bill not including the tow, the time I had to call off work and had to pay for a rental car ! I cant not believe they would do something like this and not take responsibility. I was told to contact an attorney because what happen was not right....

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... me out a little bit but when I came back twice theyre still saying that is not the seal thats leaking but theyre not taking itI would like to have some of my money back just because of what I have endured by going to garage is to get my truck fixed it is an 04 F150 XLT....

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Price Affordability
2 (34 reviews)
1.7 (162 reviews)
Reviewer's quote

...He then went back to the manager (as I was told) and he came with a 900 dollars price since it was Veterans Day and wanted to do the job right now. I told him I had to think about it and would let him know, he followed me to the door like he was going to lock it. I left knowing I would never return...

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like i said everyone was very friendly but to price gouge someone from out of town or anyone for that matter is just wrong. i was also told that there was no military discount which i don't know is truth or not if you do offer it. i have already informed my family and military buddies in north...

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Brakes Plus and Meineke Pros and Cons

Pros
  • Fast service
  • Conveniet
  • That i was going to get new brakes at a fair price
  • I dont like this place
  • There are 0 pros
  • No pros
Cons
  • High prices
  • Bad outcome
  • Unethical business practices
  • Poor service
  • Customer service
  • Lied - misrepresentation - customer service

Brakes Plus and Meineke Most Positive Reviews

Top rated reviews
5

Brakes plus on havana and mississippi in aurora is definitely amazing.I took my car there expexting the worst...

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5

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

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5

I have taken 3 autos to BP CherryCreek Den.Co. I have always had a great experience, Rich , Aj. Makes the wait as short...

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5

WHEN A CONSUMER BRINGS A VEHICLE IN WITH TWO SEPARATE ISSUES AND STATES THE VEHICLE HAS A VIBRATION WHEN APPLYING THE...

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Brakes Plus and Meineke Most Critical Reviews

Lowest rated reviews
1

went to Colorado tire for my 3K oil change and he gave me my usual look at ck list on it was that I needed a break...

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1

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

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1

They have my car for two days. First day they told me I have to make an appointment which I did, so they said it will...

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1

I spent over $1000 on repairs to my car. About 2 months later I was hearing a loud noise. Due to just spending so much...

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Brakes Plus and Meineke Latest Reviews

Recent published reviews
1

I had my truck towed to breaks plus 75th lower buckeye. My truck died on me at a Walmart, would turn in but wouldnt...

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1.2

issue still has not been resolved and they have stopped communicating all together the initial service took place July...

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No votes

Asked about a part and was told we aren't a parts store go to a parts store the sign says full service ccx so we...

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1

Shocked that my local Meineke front desk are not wearing masks! Do hand sanitizer available. Lost a customer

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Brakes Plus and Meineke Products and Services

Most reviewed product and services
  • Brakes Plus Repair (29 reviews)
  • Brakes Plus Car Repair (10 reviews)
  • Brakes Plus Car Part Replacement (7 reviews)
  • Meineke Oil Change (115 reviews)
  • Meineke Repair (84 reviews)
  • Meineke Car Repair (58 reviews)