PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brakes Plus and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brakes Plus

Brakes Plus

Has Verified Representatives
2.0
Brakes Plus
Les Schwab Tire Centers

Brakes Plus and Les Schwab Tire Centers Overview

Total reviews
148
695
Company responses
22
0
Issues resolved
1
4

Brakes Plus and Les Schwab Tire Centers Consumer Ratings

Rank
163 out of 1715 in Service Centers and Repairs category
187 out of 1715 in Service Centers and Repairs category
Customer service
158 in category
160 in category
Product or Service Quality
157 in category
147 in category
Price Affordability
166 in category
164 in category
Value for money
161 in category
149 in category

Brakes Plus and Les Schwab Tire Centers Rating Details

Customer service
1.7 (39 reviews)
1.7 (150 reviews)
Reviewer's quote

...First the customer service is horrid, I mean never seen this bad for a service place. (Brad) should not be up front at all, no customer service skills at all. They tried to rip me off by going with the highest service without asking myself, lucky I told them not to before they started...

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...Professional?? Not even close!! This place is awful for customer service now and desperately needs changes in management and front staff!..

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Product or Service Quality
1.6 (37 reviews)
1.7 (119 reviews)
Reviewer's quote

...Rich goes above and beyond to help you with parts and service :happy: :y:..

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...Around 10 am I see one of the employees, a larger around the waist guy go out and takes my truck to the truck service/alignment area. So I go over to let him know what was wrong. As I'm walking over to the shop I see him walking across the shop...

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Price Affordability
2 (34 reviews)
2.1 (114 reviews)
Reviewer's quote

I was told that the starter was bad and needed to be replaced along with gasket that I may want to replace they gave me a price to do the job of about $850 I think. Was mentioned to me that the labor would be $250/$260 if I supply the part they gave me a few location names that I can get the...

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...They gave me only 120 and said i had to pay half the price of a tire cash. Ok, whatever. I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400)...

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Value for money
1.8 (34 reviews)
1.9 (107 reviews)
Reviewer's quote

...My suggestion is to stay away from the Brakes Plus at 35th Ave & Union Hills unless you are interested in spending more money on faulty diagnoses!!!..

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...I was spending the extra money with Schwab so that if I ever needed them they would be there for me. They weren't so I'm gone. Buyer beware!! Talk is cheap and that's all this company does any more...

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Brakes Plus and Les Schwab Tire Centers Pros and Cons

Pros
  • Fast service
  • Conveniet
  • That i was going to get new brakes at a fair price
  • Location
  • Polite employees
  • Popcorn
Cons
  • High prices
  • Bad outcome
  • Unethical business practices
  • Poor customer service
  • Unwillingness to make things right
  • Poor management

Brakes Plus and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

Brakes plus on havana and mississippi in aurora is definitely amazing.I took my car there expexting the worst...

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5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

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5

I have taken 3 autos to BP CherryCreek Den.Co. I have always had a great experience, Rich , Aj. Makes the wait as short...

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5

If you're going to make us wait over an hour please bring back the comfortable sofas back.

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Brakes Plus and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

went to Colorado tire for my 3K oil change and he gave me my usual look at ck list on it was that I needed a break...

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1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

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1

They have my car for two days. First day they told me I have to make an appointment which I did, so they said it will...

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1

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed...

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Brakes Plus and Les Schwab Tire Centers Latest Reviews

Recent published reviews
1

I had my truck towed to breaks plus 75th lower buckeye. My truck died on me at a Walmart, would turn in but wouldnt...

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2.3

On Monday, June 29th 2020, I went into the shop on Simpson Ave Aberdeen, WA because of the airbags they installed on my...

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No votes

Asked about a part and was told we aren't a parts store go to a parts store the sign says full service ccx so we...

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2.3

I went in yesterday (July 1st 2020) because I had an issue with an airbag they installed on the rear of my 2017 Chevy...

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Brakes Plus and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Brakes Plus Repair (28 reviews)
  • Brakes Plus Car Repair (10 reviews)
  • Brakes Plus Car Part Replacement (7 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)