PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brakes Plus and Jiffy Lube as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brakes Plus

Brakes Plus

Has Verified Representatives
2.0
Brakes Plus
Jiffy Lube

Brakes Plus and Jiffy Lube Overview

Total reviews
148
346
Company responses
22
0
Issues resolved
1
0

Brakes Plus and Jiffy Lube Consumer Ratings

Rank
163 out of 1717 in Service Centers and Repairs category
282 out of 1717 in Service Centers and Repairs category
Customer service
159 in category
209 in category
Product or Service Quality
157 in category
230 in category
Price Affordability
168 in category
276 in category
Value for money
163 in category
228 in category

Brakes Plus and Jiffy Lube Rating Details

Customer service
1.7 (39 reviews)
1.4 (115 reviews)
Reviewer's quote

...First the customer service is horrid, I mean never seen this bad for a service place. (Brad) should not be up front at all, no customer service skills at all. They tried to rip me off by going with the highest service without asking myself, lucky I told them not to before they started...

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...Being in customer service for years I was blown away at the lack of caring by this team. We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

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Product or Service Quality
1.6 (37 reviews)
1.2 (94 reviews)
Reviewer's quote

...Rich goes above and beyond to help you with parts and service :happy: :y:..

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... look at it, so I question him on it he replied oh well we mean it should be clean, but no effort was made to offer me that option even do I so the recharging product in their window display. Wiled discussing the service preformed I ask if they lube the chassis he said there machine is broken for a while. I said you don’t have a hand type first he said no but after a few minutes he came back in and found a manual gun...

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Price Affordability
2 (34 reviews)
1.4 (94 reviews)
Reviewer's quote

I was told that the starter was bad and needed to be replaced along with gasket that I may want to replace they gave me a price to do the job of about $850 I think. Was mentioned to me that the labor would be $250/$260 if I supply the part they gave me a few location names that I can get the...

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...I got a $40 oil change for more than double the price and a lot of *** came for free . There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

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Value for money
1.8 (34 reviews)
1.3 (93 reviews)
Reviewer's quote

...My suggestion is to stay away from the Brakes Plus at 35th Ave & Union Hills unless you are interested in spending more money on faulty diagnoses!!!..

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I was not given an itemized receipt I was given a register receipt that only showed my money transaction. I have no clue if I was given a oil filter or if any other refills were filled or not. Overall I was/am very upset because now I have to get it repaired due to its a distraction while driving...

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Brakes Plus and Jiffy Lube Pros and Cons

Pros
  • Fast service
  • Conveniet
  • That i was going to get new brakes at a fair price
  • Convenience of location
  • Were nice
  • Unsafe
Cons
  • High prices
  • Bad outcome
  • Unethical business practices
  • Poor workmanship
  • Poor customer service
  • Bad sercvice

Brakes Plus and Jiffy Lube Most Positive Reviews

Top rated reviews
5

Brakes plus on havana and mississippi in aurora is definitely amazing.I took my car there expexting the worst...

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5

Sharan at the bellevue Location was very helpful

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5

I have taken 3 autos to BP CherryCreek Den.Co. I have always had a great experience, Rich , Aj. Makes the wait as short...

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5

Earlier post is being resolved. Jiffy lube is reimbursing my repair costs for their error in causing a broken vacuum...

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Brakes Plus and Jiffy Lube Most Critical Reviews

Lowest rated reviews
1

went to Colorado tire for my 3K oil change and he gave me my usual look at ck list on it was that I needed a break...

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1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

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1

They have my car for two days. First day they told me I have to make an appointment which I did, so they said it will...

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1

Change oil light remained after service. Car Sputtered that day. The next day add oil light came on. That evening fluid...

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Brakes Plus and Jiffy Lube Latest Reviews

Recent published reviews
1

I had my truck towed to breaks plus 75th lower buckeye. My truck died on me at a Walmart, would turn in but wouldnt...

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4.6

These guys are fantastic. There were 4 cars in front of me. Not only did they meet the time frame they told me, they...

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No votes

Asked about a part and was told we aren't a parts store go to a parts store the sign says full service ccx so we...

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2.6

I was trying to get a safety inspection. I went to Jiffy Lubes and there were no inspectors available. The employees...

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Brakes Plus and Jiffy Lube Products and Services

Most reviewed product and services
  • Brakes Plus Repair (28 reviews)
  • Brakes Plus Car Repair (10 reviews)
  • Brakes Plus Car Part Replacement (7 reviews)
  • Jiffy Lube Oil Change (238 reviews)
  • Jiffy Lube Customer Care (14 reviews)
  • Jiffy Lube Manager (14 reviews)