Brake Check vs Pep Boys

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Brake Check

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $14.3K AVERAGE LOSS
2.4
Customer service
Staff
Website
Reliability
  • Brakes not repaired properly 2
  • Friendlyness 1
  • Overall concern with the end result my daughters safety 1

Customers don't like

  • Manager did not take responsibilty2
  • Job quality1
  • Lies1
  • Service tech made huge mistake1
  • That caused damage to my engine1

Products by Brake Check

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1389 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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