PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TempurPedic and Bragada as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TempurPedic
Bragada

TempurPedic and Bragada Overview

Total reviews
353
59
Company responses
0
0
Issues resolved
4
0

TempurPedic and Bragada Consumer Ratings

Rank
42 out of 211 in Bed and Bath category
78 out of 1503 in Furniture and Decor category
Product or Service Quality
44 in category
55 in category
Customer service
34 in category
84 in category
Exchange, Refund and Cancellation Policy
38 in category
71 in category
Website
36 in category
70 in category

TempurPedic and Bragada Rating Details

Product or Service Quality
1.5 (77 reviews)
3 (10 reviews)
Reviewer's quote

...she set it out for day &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; opened the zipper noticed the foam had holes everywhere she called csr service was told to go to website...

Read full review

...The customer service was not helpful when I called and for the money we paid and the supposed warranty I feel like I got ripped off. I would not recommend this mattress!..

Read full review
Customer service
1.6 (76 reviews)
2.5 (8 reviews)
Reviewer's quote

...I honestly have no complaints with customer service, everyone seemed to be very knowledgeable and friendly. The only con to me is the shipping time which they claim is 7-15 business days but I’m getting a new bed for free and it was very easy to file the claim..

Read full review

...Their customer service and warranty are unbeatable, and their prices are competitive. Yes, DO order a bed from the Internet if it's from Bragada. Their breathable memory foam is top of the line...

Read full review
Exchange, Refund and Cancellation Policy
1.4 (72 reviews)
2.6 (8 reviews)
Reviewer's quote

...ameters of THEIR process--ALL WHILE YOU ARE QUITE LITERALLY LOSING SLEEP BECAUSE OF THEIR FAILED PRODUCT!! * Next, they may affirm that you've qualified for a refund, but Tempur-Pedic takes no initiative in reaching out to inform you of a protocol for finally receiving compensatory costs recuperation or bringing closure to your claim. You're left with a failed product needing disposal & compensation. DON'T DO IT, FOLKS!!! IF ...

Read full review

I bought the mattress for my son, and it was the worst mattress ever, and it broke in half. Not recommended at all

Read full review
Website
2.2 (62 reviews)
3.4 (8 reviews)
Reviewer's quote

Wife and I bought the cream of the crop. High end mattress with adjustable head and leg frame. Long story short worst purchase I ever made. Total waste of money. I'm a side sleeper and this bed is like sleeping on plywood. I get major pressure on my shoulder and hips. I wake up stiff and sore, that...

Read full review

I purchased a memory foam mattress from a local wholesale furniture outlet in 2010. It was a $2000 mattress, & I only paid $800. Initially thought it was great, but after a few nights it felt like I was sleeping on a tombstone. The store would not let me return it, & I could not afford another bed....

Read full review

TempurPedic and Bragada Pros and Cons

Pros
  • Store where i purchaced
  • Bed is amazing
  • Answered the phone
  • Quality
  • Price point options
  • Honored first warranty
Cons
  • Terrible customer service
  • Warrant and customer service
  • Permannt valleys and sag spots
  • Worst company ever from mattresses to customer service
  • Quality or durability of mattress
  • Mattress was not comfortable after just a few years

TempurPedic and Bragada Most Positive Reviews

Top rated reviews
5

Hi,

I have a tempurpedic mattress in king size bed and it is celebrity.

I enjoy the pillowtop and get a very good nig...

Read full review
5

To my surprise I've had my bragada mattress for 11 years! TV recommends changing mattresses every 8 years. I have had...

Read full review
5

My cat sat on the bed remote in such a way that it would no longer work! The technician walked me right through...

Read full review
5

I love our king size double adjustable bed. We bought it in 2002 & the only issue was the lift mechanism on my...

Read full review

TempurPedic and Bragada Most Critical Reviews

Lowest rated reviews
1


On 8/30/14 we bought a Tempur-Pedic Cloud Supreme. We had been very disappointed with our experience with innerspring...

Read full review
1

I had this bed 4 years. We had some warranty issues that were corrected without any problems.
My complaint is this. When...

Read full review
1

I had four go bad in the last 4 years they will not back up a 5th replacement, can't sleep on it causes severe back...

Read full review
1

I purchased a memory foam mattress from a local wholesale furniture outlet in 2010. It was a $2000 mattress, & I only...

Read full review

TempurPedic and Bragada Latest Reviews

Recent published reviews
1

It's a little bit frightening that when my mattress got"lost" the customer services department does not have the...

Read full review
1.3

I bought the mattress for my son, and it was the worst mattress ever, and it broke in half. Not recommended at all

Read full review
1.5

Wife and I bought the cream of the crop. High end mattress with adjustable head and leg frame. Long story short worst...

Read full review
No votes

We absolutely loved our bragada, we slept in deep comfort and never woke with pain. Ours finally needed to be replaced...

Read full review

TempurPedic and Bragada Products and Services

Most reviewed product and services
  • Tempurpedic Mattress (230 reviews)
  • Tempurpedic Bed (57 reviews)
  • TempurPedic Tempur-cloud Extra-soft Mattress (7 reviews)
  • Bragada Mattress (5 reviews)