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  • 5 ISSUES RESOLVED
  • 219 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $171 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product quality and price 8
  • Product fit and finish 5
  • Product 5
  • Great price 3
  • Excellent product 3

Customers don't like

  • Customer service policies and execution6
  • Customer service5
  • Lack of customer service3
  • Company policy3
  • Uncalled for excessive fees2
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Lazada Philippines

Auctions and Internet Stores
  • 59 ISSUES RESOLVED
  • 2005 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 14
  • Website 14
  • Fast delivery 14
  • Affordable prices 10

Customers don't like

  • Poor customer service40
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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