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  • 5 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $6.3K CLAIMED LOSSES
  • $170 AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product quality and price 8
  • Product 5
  • Product fit and finish 5
  • Excellent product 3
  • Great price 3

Customers don't like

  • Customer service policies and execution6
  • Customer service5
  • Company policy3
  • Lack of customer service3
  • Uncalled for excessive fees2
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Lazada Philippines

Auctions and Internet Stores
  • 54 ISSUES RESOLVED
  • 1898 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 10

Customers don't like

  • Poor customer service42
  • Give false information18
  • Service15
  • Inconsistent delivery11
  • Slow delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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