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  • 5 ISSUES RESOLVED
  • 200 TOTAL REVIEWS
  • $5.4K CLAIMED LOSSES
  • $164 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product quality and price 8
  • Product 5
  • Product fit and finish 5
  • Excellent product 3
  • Great price 3

Customers don't like

  • Lack of customer service14
  • Customer service policies and execution10
  • Customer service9
  • Company policy4
  • Customer srrvice is very bad and can not give you a udate3
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Lazada Philippines

Auctions and Internet Stores
  • 52 ISSUES RESOLVED
  • 1724 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 9

Customers don't like

  • Poor customer service90
  • Give false information49
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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