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  • 5 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $174 AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product quality and price 7
  • Product 5
  • Product fit and finish 4
  • Great price 3
  • Website 2

Customers don't like

  • Customer service11
  • Customer service policies and execution5
  • Lack of customer service3
  • Company policy3
  • Uncalled for excessive fees2
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Lazada Philippines

Auctions and Internet Stores
  • 69 ISSUES RESOLVED
  • 2228 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 15
  • Website 14
  • Fast delivery 14
  • Discounts 10

Customers don't like

  • Poor customer service106
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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