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Boxycharm

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $84 CLAIMED LOSSES
  • $28 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Products 1
  • When i receive the actual product 1

Customers don't like

  • Dont process orders on time1
  • Lack of information1
  • Lies stating they closed my account but actually keep charging1
  • There is no working phone number1
  • Website1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 675 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service13
  • Ordering online10
  • Poor customer service4
  • No estimated date for delivery3
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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