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Boxycharm

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $242 CLAIMED LOSSES
  • $40 AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Products 2
  • When i receive the actual product 1
  • Price and variety 1

Customers don't like

  • There is no working phone number2
  • Lies stating they closed my account but actually keep charging2
  • Lack of information2
  • Website1
  • No working phone number1
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Keranique

Cosmetics and Toiletries
  • 4 ISSUES RESOLVED
  • 1052 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Time wasting 3
  • Possible to cancel account over phone 3
  • Disgusting trickery 3
  • Disgusting 3
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Ripped me off4
  • Owe me my refund per guarantee4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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