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Ipsy
Boxycharm

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ipsy

Ipsy

1.9
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 211 TOTAL REVIEWS
Rank
148 out of 1208
in Cosmetics and Personal Care category
Rating Details
Price Affordability
Website
Advertised vs Delivered
Customer service
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2
41 reviews
3.4
23 reviews
2.8
13 reviews
Boxycharm

Boxycharm

2.1
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 447 TOTAL REVIEWS
Rank
111 out of 1208
in Cosmetics and Personal Care category
Rating Details
Price Affordability
Website
Advertised vs Delivered
Customer service
Statistics of Customer Service Calls
  • TOTAL CALLS
    1173
  • SUCCESSFUL
    11%
  • AVG CALL DURATION
    00:42
  • ISSUES RESOLVED
    2%
Top Products and Services
2.7
99 reviews
3
83 reviews
2.6
57 reviews

How would you compare Ipsy vs Boxycharm?

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Anonymous
#1776372
Customer service
Will try Ipsy. Seems like boxycharm is not as advertised.
Product or Service Quality
Boxycharm has poor quality
Anonymous
#1746542
Customer service
Neither is great, but boxycharm is a little better, from my experience, but I see some people are saying the opposite. I will say that IPSY fraudulently charged my card.

Boxycharm never did anything remotely close to fraud.
Product or Service Quality
Boxycharm is better
I have something else to compare
The value is usually more In Boxycharm meaning more expensive items in their box. Plus, they charge the customer a little less.
PreciousYak
#1710813

BoxyCharm's customer service is terrible. Plus they have giveaways they don't send out to their winner recipients.

I won a giveaway in April 2019 and here it is July 2019 and I have not yet received my package or heard back from them since they requested my info several times.

I think they only message you to look relevant and it sucks to put valued subscribers, supporter and customers through this. I want to cancel my subscription so bad do to their poor customer service even though I love their beauty boxes.

PreciousYak
#1710807

I like BoxyCharm over Ipsy as far as highend products and pricing. But the Ipsy customer service is far better and they are better at preference and curation for skintone product selection over BoxyCharm!

Anonymous
#1622124

I do not know anything about Ipsy, therefore can not comment

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