PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ipsy and BoxyCharm as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ipsy
2.0
BoxyCharm
2.2
Ipsy
BoxyCharm

Ipsy and BoxyCharm Overview

Total reviews 1287 4120
Company responses 0 0
Issues resolved 8 21

Ipsy and BoxyCharm Consumer Ratings

Rank
171 out of 1016 in Cosmetics and Personal Care category
129 out of 1016 in Cosmetics and Personal Care category
Customer service
No votes
170 in category
Exchange, Refund and Cancellation Policy
No votes
119 in category
Value for money
No votes
70 in category
Price Affordability
No votes
92 in category

Ipsy and BoxyCharm Rating Details

Customer service
No votes
1.5 (1307 reviews)
Reviewer's quote

...they are takeing money out every month no customer service number no response..

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...When I logged into my BC account to track them, they had my address as a PO Box in Detroit, MI ! The worst part was when I contacted them by email there is no customer service phone#; I gave them the correct address and still have not received any boxes..

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Exchange, Refund and Cancellation Policy
No votes
1.7 (1112 reviews)
Reviewer's quote

...I requested a refund. They will not issue a refund even for products that were never delivered..

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...And you wont refund me and your customer service keeps hanging up on me..

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Value for money
No votes
2.9 (1144 reviews)
Reviewer's quote

...I want to cancel everything and be refunded all money..

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Great VALUE FOR MONEY compared to buying from Sephora or Saks, etc, but they dont give a DAMN about what you LIKE or WANT, they just put expensive *** in there to mezmerize stupid people and distract them enough so they dont See theyre being ripped off horribly and cancel their subscriptions. I...

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Price Affordability
No votes
3 (1168 reviews)
Reviewer's quote

The price was ridiculous and the box was not worth it Ive never paid anything but 12. 00!a monthI want a refund!! I want my money refunded back to my card and I will gladly ship the box back Ive never spent that much money before and Im just saying that they want 100 ans X amount Are usually get...

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...their customers because I did not get one good thing in my box and not one thing I got is worse for you guys claim its worth I definitely wouldnt pay that price. I received a email that I was getting something that I didnt receive. I hope that someone plans to correct...

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Ipsy and BoxyCharm Pros and Cons

Pros
  • Product and variety ok
  • Good product but hard to reach
  • Good products
  • Full size products
  • Love the products
  • Products
Cons
  • Cannot talk to anyone
  • Not being able to contact ipsy
  • Horrible customer service
  • Customer service
  • No working phone number
  • Impossible to contact a live person

Ipsy and BoxyCharm Most Positive Reviews

Top rated reviews
5

I received lip stick in my bag and it doesn’t work- I would like a replacement.

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5

I have been receiving Boxy Charm for 4 months at the suggestion of a CVS Employee who I discuss makeup and beauty...

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5

Anything more stopped sending ipsy.
Makeup September only it's that orders for . Y'all sent October one . If
Rebirsum mone...

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5

I had Ipsy before BoxyCharm and just wasn’t getting the quality and make up that worked for me like I used to. I...

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Ipsy and BoxyCharm Most Critical Reviews

Lowest rated reviews
1

As someone who grew up a tomboy and who spends a large percentage of my time working in the forest, my make-up familiari...

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1

I have been subscribed to Boxycharm since October 2015, and never had any issues. This month I went to track my box and...

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1

I AM SO SICK OF COMPANIES THAT YOU CAN'T GET TO A LIVE PERSON, NOR CAN YOU EMAIL THEM. WHAT'S UP WITH THAT? THIS IS...

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1

I have cancelled and cancelled my account and they keep charging me over and over. I will never order from them again....

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Ipsy and BoxyCharm Latest Reviews

Recent published reviews
No votes

Right now, I just can't afford the ISPY products. My income isn't up to parr, and maybe at a later date of time, I can j...

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1

I change to the $70 every three months and that box had the same amount of stuff in as if I was paying every month....

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1

I have never received anything from this company.. they are takeing money out every month no customer service number no...

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4.4

Wanted to change my address In time before May gets shipped. hope you got it New address : 140 Strand ave. Sicklerville...

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