PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Boxycharm and Ipsy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Boxycharm and Ipsy Overview

Total reviews
Company responses
Issues resolved

Boxycharm was first mentioned on PissedConsumer on Jan 22, 2014 and since then this brand received 722 reviews. It is 373 reviews more than Ipsy received since Apr 16, 2015. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Boxycharm customer support team and Ipsy customer service.

Boxycharm and Ipsy Consumer Ratings

132 out of 1162 in Cosmetics and Personal Care category
131 out of 1162 in Cosmetics and Personal Care category
Customer service
138 in category
121 in category
110 in category
98 in category
Price Affordability
80 in category
104 in category

According to consumer ratings and reviews, Ipsy ranks 1 points higher in the Cosmetics and Personal Care category than Boxycharm. People gave Boxycharm 1.4 stars for Customer service criterion in Cosmetics and Personal Care category and it is 295 points higher than the worst rated brand in this category. At the same time, Ipsy was rated 1.5 stars for Customer service criterion in this category and it is 312 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Ipsy has a higher rating than Boxycharm. Regarding Price Affordability criterion, consumers gave Boxycharm 2.9 stars and it is 82% greater than other in category. Ipsy however was rated 2.4 stars and it is 76% greater than other in category.

Boxycharm and Ipsy Rating Details

Customer service
1.4 (268 reviews)
1.5 (107 reviews)
Reviewer's quote

I even email customer service to verify and 3 different reps confirmed it replied back to me "yes you will receive both with 5-10days you will get seperately tracking # for each box. I even asked about my free Tarte peach palett will it be sent in Dec base or luxe box? they replied with "it maybe...

Jackee T

...No customer service number to speak to anyone ..

1.6 (255 reviews)
1.7 (101 reviews)
Reviewer's quote

I have been waiting on my box and nothing has gotten to me!! This is my first time ordering and I have emailed them and no answer!!!


All emails are sent back with a variety of links wanting you to try to figure it out for yourself which you have already exhausted, and yet you still go through the loop. Your choice to pick your product truly doesn't happen. The box takes much longer for delivery than it should. Replacements take...

Jodi L
Price Affordability
2.9 (251 reviews)
2.4 (105 reviews)
Reviewer's quote

When I was subscribing online I was doing the prepaid method of $25 monthly but once I went ahead to pay I ended up with the full price of $297! NO PHONE NUMBER and Im screwed of $300 because they wont answer. I even switched my subscription to be taken out monthly and still havent received my...


...You have gone up on price and products are not worth it..


Boxycharm and Ipsy Pros and Cons

  • When i receive the actual product
  • Products
  • Love the products
  • Product and variety ok
  • Arrives regularly
  • Love all the bags - affordable products
  • Customer service
  • There is no working phone number
  • No working phone number
  • Cannot talk to anyone
  • Not being able to contact ipsy
  • Product never arrived

Boxycharm and Ipsy Most Positive Reviews

Top rated reviews

I have been receiving Boxy Charm for 4 months at the suggestion of a CVS Employee who I discuss makeup and beauty...


I received lip stick in my bag and it doesn’t work- I would like a replacement.

Boxycharm and Ipsy Most Critical Reviews

Lowest rated reviews

I have been subscribed to Boxycharm since October 2015, and never had any issues. This month I went to track my box and...


As someone who grew up a tomboy and who spends a large percentage of my time working in the forest, my make-up familiari...

Boxycharm and Ipsy Latest Reviews

Recent published reviews

I signed up as a new customer at the end of Dec 2019 plus I had a code for free gift for the Tarte peach palett that's...

Read all 722 reviews

I am moving from 616 4th Ave Camanche, IA 52730 To 827 W locust St Davenport, IOWA 52804 and would like my address...

Read all 349 reviews

Boxycharm and Ipsy Products and Services

Most reviewed product and services
  • Boxycharm Shipping Service (198 reviews)
  • Boxycharm Subscription (145 reviews)
  • Boxycharm Customer Care (72 reviews)
  • Ipsy Subscription (65 reviews)
  • Ipsy Customer Care (31 reviews)
  • Ipsy Account (28 reviews)