PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Boxycharm and Ipsy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Boxycharm
2.2
Ipsy
2.0
Boxycharm
Ipsy

Boxycharm and Ipsy Overview

Total reviews 3081 934
Company responses 0 0
Issues resolved 17 8

Boxycharm and Ipsy Consumer Ratings

Rank
127 out of 906 in Cosmetics and Personal Care category
167 out of 906 in Cosmetics and Personal Care category
Customer service
161 in category
173 in category
Reliability
103 in category
124 in category
Price Affordability
90 in category
108 in category
Website
133 in category
208 in category

Boxycharm and Ipsy Rating Details

Customer service
1.4 (949 reviews)
1.4 (294 reviews)
Reviewer's quote

...they got the wrong address and sent it to the wrong address it's not even the address that's on my account then when I try to resolve the problem there's no customer service there's no phone number there's no person I can talk to and FedEx the company they choose to use tells me that they can't change the address and they can't do anything because...

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There is no customer service except through email and its very annoying to get charged and not receive anything I didn't receive my glam bag plus for December, and I was billed for January's glam bag plus, and it appears that they're going to ship it partially completed. There is no customer...

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Reliability
1.9 (869 reviews)
1.7 (282 reviews)
Reviewer's quote

My wife filled out all the information but never signed up nor received anything. They billed us $146.63 and do not respond to our contacts with them. DO NOTUSE THESE PEOPLE AS THEY ARE CROOKS!!!!!

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I ordered from ipsy 1 month ago. 2 weeks later I ordered birchbox. My birchbox came last week, still waiting for ipsy

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Price Affordability
2.9 (867 reviews)
2.6 (287 reviews)
Reviewer's quote

When I was subscribing online I was doing the prepaid method of $25 monthly but once I went ahead to pay I ended up with the full price of $297! NO PHONE NUMBER and Im screwed of $300 because they wont answer. I even switched my subscription to be taken out monthly and still havent received my...

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The price was ridiculous and the box was not worth it Ive never paid anything but 12. 00!a monthI want a refund!! I want my money refunded back to my card and I will gladly ship the box back Ive never spent that much money before and Im just saying that they want 100 ans X amount Are usually get...

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Website
2.2 (861 reviews)
1.7 (276 reviews)
Reviewer's quote

Answering machine gave a website..

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...However, i am still being charged every month and since I canceled I cannot log in the website. I cannot change my password as well. What should I do?..

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Boxycharm and Ipsy Pros and Cons

Pros
  • Full size products
  • Love the products
  • You get good make up
  • Product and variety ok
  • Good product but hard to reach
  • Good products
Cons
  • Customer service
  • Impossible to contact a live person
  • No working phone number
  • Cannot talk to anyone
  • Not being able to contact ipsy
  • Horrible customer service

Boxycharm and Ipsy Most Positive Reviews

Top rated reviews
5

I have been receiving Boxy Charm for 4 months at the suggestion of a CVS Employee who I discuss makeup and beauty...

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5

I received lip stick in my bag and it doesn’t work- I would like a replacement.

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5

I had Ipsy before BoxyCharm and just wasn’t getting the quality and make up that worked for me like I used to. I...

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5

Anything more stopped sending ipsy.
Makeup September only it's that orders for . Y'all sent October one . If
Rebirsum mone...

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Boxycharm and Ipsy Most Critical Reviews

Lowest rated reviews
1

I have been subscribed to Boxycharm since October 2015, and never had any issues. This month I went to track my box and...

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1

As someone who grew up a tomboy and who spends a large percentage of my time working in the forest, my make-up familiari...

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1

I have cancelled and cancelled my account and they keep charging me over and over. I will never order from them again....

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1

I AM SO SICK OF COMPANIES THAT YOU CAN'T GET TO A LIVE PERSON, NOR CAN YOU EMAIL THEM. WHAT'S UP WITH THAT? THIS IS...

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Boxycharm and Ipsy Latest Reviews

Recent published reviews
No votes

I am more than happy with the product, I also ordered a subscription for a friend of mine - who has never received it!
Th...

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1

I ordered from ipsy 1 month ago. 2 weeks later I ordered birchbox. My birchbox came last week, still waiting for ipsy

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1

My wife filled out all the information but never signed up nor received anything. They billed us $146.63 and do not...

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No votes

I placed an order with IPSY on the 8th January, 2021. Three days later I received an email stating that my order was...

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Boxycharm and Ipsy Products and Services

Most reviewed product and services
  • Boxycharm Subscription (441 reviews)
  • Boxycharm Shipping Service (386 reviews)
  • Boxycharm Boxyluxe Subscription (57 reviews)
  • Ipsy Subscription (178 reviews)
  • Ipsy Shipping Service (76 reviews)