PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Boxycharm and Ipsy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Boxycharm
Ipsy

Boxycharm and Ipsy Overview

Total reviews
501
242
Company responses
0
0
Issues resolved
5
3

Boxycharm was first mentioned on PissedConsumer on Jan 22, 2014 and since then this brand received 501 reviews. It is 259 reviews more than Ipsy received since Apr 16, 2015. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Boxycharm customer support team and Ipsy customer service.

Boxycharm and Ipsy Consumer Ratings

Rank
111 out of 1214 in Cosmetics and Personal Care category
145 out of 1214 in Cosmetics and Personal Care category
Customer service
No votes
116 in category
Reliability
No votes
91 in category
Product or Service Quality
No votes
87 in category

According to consumer ratings and reviews, Boxycharm ranks 34 points higher in the Cosmetics and Personal Care category than Ipsy.

Boxycharm and Ipsy Rating Details

Customer service
No votes
1.6 (72 reviews)
Reviewer's quote

Makeup palette was shattered and a whole bottle of face serum was leaked all over everything.

Armina

...After years of being a customer I will now cancel all three bags!!!!!!!!!!!..

Lisa l
Reliability
No votes
1.8 (69 reviews)
Reviewer's quote

Wont issue a refund because the box is currently being made. How about you take my name off the list, dont make me a box, and issue a refund. SMH.

PissedConsumer1722964

I TRIED FOR 2 MONTHS TO CANCEL MY MEMBERSHIP TO NOT HAVE TO PAY THE 128.00 BUT THEY WOULDNT GET BACK WITH ME THROUGH ALL THIS TIME SO I REALLY THINK IT IS A SET UP TO LET YOUR TIME EXPIRE SO THEY CAN CHARGE YOU.THEY HAVE GOT THEIR LAST MONEY FROM ME.I HAVE STOPPED IT AT MY BANK.I LOST THIS $128.00...

PissedConsumer1725773
Product or Service Quality
No votes
2.2 (61 reviews)
Reviewer's quote

I only got one box and I keep getting chargeLast month YOU took $95 this month YOU took $100 and I never received anything from YOUI will be contacting The Better Business BureauAnd also contacting an lawyer because nowSince I can never get a hold of YOUI hear form multiple people who are not happy...

Landri

I was charged twice for 1 month. The glamour bag that was chosen for me. Reading their guide lines if I cancel I will be charged a $5.00 restocking fee. And the thing is they have full access to my account. I need to go through my statements and see how many other times I was charged 2 times'. Not...

Luby

Boxycharm and Ipsy Pros and Cons

Pros
  • When i receive the actual product
  • Products
  • I love boxycarm
  • Product and variety ok
  • Arrives regularly
  • Love all the bags - affordable products
Cons
  • Customer service
  • There is no working phone number
  • No working phone number
  • Cannot talk to anyone
  • Product never arrived
  • Website to cancel membership and instructions

Boxycharm and Ipsy Most Positive Reviews

Top rated reviews
5

I have been receiving Boxy Charm for 4 months at the suggestion of a CVS Employee who I discuss makeup and beauty...

5

I received lip stick in my bag and it doesn’t work- I would like a replacement.

Boxycharm and Ipsy Most Critical Reviews

Lowest rated reviews
1

I have been subscribed to Boxycharm since October 2015, and never had any issues. This month I went to track my box and...

1

As someone who grew up a tomboy and who spends a large percentage of my time working in the forest, my make-up familiari...

Boxycharm and Ipsy Latest Reviews

Recent published reviews

Call went to a full inbox and told me to hang up

Read all 501 reviews
1

I TRIED FOR 2 MONTHS TO CANCEL MY MEMBERSHIP TO NOT HAVE TO PAY THE 128.00 BUT THEY WOULDNT GET BACK WITH ME THROUGH...

Read all 242 reviews

Boxycharm and Ipsy Products and Services

Most reviewed product and services
  • Boxycharm Shipping Service (115 reviews)
  • Boxycharm Subscription (104 reviews)
  • Boxycharm Customer Care (58 reviews)
  • Ipsy Subscription (47 reviews)
  • Ipsy Customer Care (23 reviews)
  • Ipsy Shipping Service (16 reviews)