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Boxycharm
Ipsy
i
Boxycharm

Boxycharm

2.1
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 270 TOTAL REVIEWS
Rank
104 out of 1182
in Cosmetics and Personal Care category
Rating Details
Customer service
Value for money
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    389
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    00:42
  • ISSUES RESOLVED
    1%
Top Products and Services
2.7
72 reviews
3
70 reviews
2.8
40 reviews
Ipsy

Ipsy

2.0
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 23 TOTAL REVIEWS
Rank
123 out of 1182
in Cosmetics and Personal Care category
Rating Details
Customer service
Value for money
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
3.5
4 reviews
4.6
3 reviews
3.3
2 reviews

How would you compare Boxycharm vs Ipsy?

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PreciousYak
#1710813

BoxyCharm's customer service is terrible. Plus they have giveaways they don't send out to their winner recipients.

I won a giveaway in April 2019 and here it is July 2019 and I have not yet received my package or heard back from them since they requested my info several times.

I think they only message you to look relevant and it sucks to put valued subscribers, supporter and customers through this. I want to cancel my subscription so bad do to their poor customer service even though I love their beauty boxes.

PreciousYak
#1710807

I like BoxyCharm over Ipsy as far as highend products and pricing. But the Ipsy customer service is far better and they are better at preference and curation for skintone product selection over BoxyCharm!

Anonymous
#1622124

I do not know anything about Ipsy, therefore can not comment

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