PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Boxycharm and Ipsy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Boxycharm
Ipsy

Boxycharm and Ipsy Overview

Total reviews 2493 844
Company responses 0 0
Issues resolved 16 8

Boxycharm and Ipsy Consumer Ratings

Rank
123 out of 936 in Cosmetics and Personal Care category
160 out of 936 in Cosmetics and Personal Care category
Customer service
140 in category
145 in category
Reliability
93 in category
110 in category
Price Affordability
85 in category
103 in category
Value for money
62 in category
86 in category

Boxycharm and Ipsy Rating Details

Customer service
1.4 (786 reviews)
1.4 (250 reviews)
Reviewer's quote

...Horrible customer service..

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...The only way to contact this IPSY customer service is by e-mail only. It took several days for a response. They asked for an account number, I did not have no invoice with package...

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Reliability
1.8 (724 reviews)
1.7 (242 reviews)
Reviewer's quote

My package is missing already contact shipping provider shipping number is 612927****554799****

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I ordered two bags of Ipsy I got my email saying it was placed than waited the next day to cancel my membership the company taken my conformation email and said that they taken my Ipsy bag away and refunded my money back into my bank account. Im so not happy about any of it.

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Price Affordability
2.9 (719 reviews)
2.6 (240 reviews)
Reviewer's quote

When I was subscribing online I was doing the prepaid method of $25 monthly but once I went ahead to pay I ended up with the full price of $297! NO PHONE NUMBER and Im screwed of $300 because they wont answer. I even switched my subscription to be taken out monthly and still havent received my...

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...So I get charged a full month before I'm supposed to be charged the subscription price. This is just too much. Ipsy is such a shady, scammy company...

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Value for money
2.8 (715 reviews)
2.4 (243 reviews)
Reviewer's quote

Great VALUE FOR MONEY compared to buying from Sephora or Saks, etc, but they dont give a DAMN about what you LIKE or WANT, they just put expensive *** in there to mezmerize stupid people and distract them enough so they dont See theyre being ripped off horribly and cancel their subscriptions. I...

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...bag not the annual one so I need that one canceled and the money returned to the card..

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Boxycharm and Ipsy Pros and Cons

Pros
  • Full size products
  • When i receive the actual product
  • Love the products
  • Product and variety ok
  • Good product but hard to reach
  • Arrives regularly
Cons
  • Customer service
  • Impossible to contact a live person
  • No working phone number
  • Cannot talk to anyone
  • Not being able to contact ipsy
  • Product never arrived

Boxycharm and Ipsy Most Positive Reviews

Top rated reviews
5

I have been receiving Boxy Charm for 4 months at the suggestion of a CVS Employee who I discuss makeup and beauty...

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5

I received lip stick in my bag and it doesn’t work- I would like a replacement.

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5

I had Ipsy before BoxyCharm and just wasn’t getting the quality and make up that worked for me like I used to. I...

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5

Anything more stopped sending ipsy.
Makeup September only it's that orders for . Y'all sent October one . If
Rebirsum mone...

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Boxycharm and Ipsy Most Critical Reviews

Lowest rated reviews
1

I have been subscribed to Boxycharm since October 2015, and never had any issues. This month I went to track my box and...

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1

As someone who grew up a tomboy and who spends a large percentage of my time working in the forest, my make-up familiari...

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1

I have cancelled and cancelled my account and they keep charging me over and over. I will never order from them again....

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1

I AM SO SICK OF COMPANIES THAT YOU CAN'T GET TO A LIVE PERSON, NOR CAN YOU EMAIL THEM. WHAT'S UP WITH THAT? THIS IS...

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Boxycharm and Ipsy Latest Reviews

Recent published reviews
No votes

ive changed my address through here still waiting my October boxycharm and been trying to get ahold of someone to speak...

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1

I ordered two bags of Ipsy I got my email saying it was placed than waited the next day to cancel my membership the...

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4

¿Yo, realicé un pedido el 14 de octubre me llegó el número de orden de confirmación del pedido que es: 204058**** pero n...

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No votes

Ipsy took money off my account and I need it back... I want this to stop I do not want a member ship anymore pls help

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Boxycharm and Ipsy Products and Services

Most reviewed product and services
  • Boxycharm Subscription (381 reviews)
  • Boxycharm Shipping Service (367 reviews)
  • Boxycharm Boxyluxe Subscription (46 reviews)
  • Ipsy Subscription (157 reviews)
  • Ipsy Shipping Service (65 reviews)