PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dermstore and Boxycharm as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dermstore
Boxycharm

Dermstore and Boxycharm Overview

Total reviews 2 2497
Company responses 0 0
Issues resolved 0 16

Dermstore and Boxycharm Consumer Ratings

Rank
82 out of 937 in Cosmetics and Personal Care category
123 out of 937 in Cosmetics and Personal Care category
Website
65 in category
117 in category
Price Affordability
166 in category
85 in category
Diversity of Products or Services
337 in category
111 in category
Value for money
346 in category
62 in category

Dermstore and Boxycharm Rating Details

Website
3 (2 reviews)
2.2 (710 reviews)
Reviewer's quote

Obaji microdermabrasion polish and mask. Its like putty. Cannot be used. Purchased too long ago and wont replace. I never opened it. I have been a customer for MANY years.

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...There hasn't been an update at all on the website. My base box still says shipping October 2020 and my add-ons still say ordered. My email is keisharyates@***...

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Price Affordability
2 (2 reviews)
2.9 (719 reviews)
Reviewer's quote

I would like to know how to stop an order from being Shiped and receive a full refund. When contacting Customer Service today, March 10th, I spoke to a Rachel who was very rude and less than helpful in requesting a refund for shipping that promised a day delivery. In allowing her to make her...

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When I was subscribing online I was doing the prepaid method of $25 monthly but once I went ahead to pay I ended up with the full price of $297! NO PHONE NUMBER and Im screwed of $300 because they wont answer. I even switched my subscription to be taken out monthly and still havent received my...

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Diversity of Products or Services
1 (1 review)
2.4 (684 reviews)
Reviewer's quote

No items

...Plus many of my previous boxes come with damaged products and liquid items half opened and spilled..

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Value for money
1 (1 review)
2.8 (715 reviews)
Reviewer's quote

No items

Great VALUE FOR MONEY compared to buying from Sephora or Saks, etc, but they dont give a DAMN about what you LIKE or WANT, they just put expensive *** in there to mezmerize stupid people and distract them enough so they dont See theyre being ripped off horribly and cancel their subscriptions. I...

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Dermstore and Boxycharm Pros and Cons

Pros
No votes
  • Full size products
  • When i receive the actual product
  • Love the products
Cons
No votes
  • Customer service
  • Impossible to contact a live person
  • No working phone number

Dermstore and Boxycharm Most Positive Reviews

Top rated reviews
4.2

Obaji microdermabrasion polish and mask. Its like putty. Cannot be used. Purchased too long ago and wont replace. I...

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5

I have been receiving Boxy Charm for 4 months at the suggestion of a CVS Employee who I discuss makeup and beauty...

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No votes
5

I had Ipsy before BoxyCharm and just wasn’t getting the quality and make up that worked for me like I used to. I...

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Dermstore and Boxycharm Most Critical Reviews

Lowest rated reviews
1

I would like to know how to stop an order from being Shiped and receive a full refund. When contacting Customer Service...

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1

I have been subscribed to Boxycharm since October 2015, and never had any issues. This month I went to track my box and...

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No votes
1

I have cancelled and cancelled my account and they keep charging me over and over. I will never order from them again....

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Dermstore and Boxycharm Latest Reviews

Recent published reviews
No votes
No votes

Its been several weeks that Ive try to contact customer service.. I need to know what is the status of my account and...

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No votes
No votes

They sent an email saying that my october box was delivered but I never even got it.

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Dermstore and Boxycharm Products and Services

Most reviewed product and services
No votes
  • Boxycharm Subscription (381 reviews)
  • Boxycharm Shipping Service (367 reviews)
  • Boxycharm Boxyluxe Subscription (46 reviews)