Box Office Tickets vs Fandango

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  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $170 AVERAGE LOSS
1.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • First phone call i had when i ordered the tickets 1

Customers don't like

  • Fraudulent4
  • Interested only in profit not customer satisfaction3
  • Customer service and their lack of helpfulness2
  • Poor customer service2
  • I was overcharged for my tickets2

Products by Box Office Tickets

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Fandango

Tickets
  • 3 ISSUES RESOLVED
  • 342 TOTAL REVIEWS
  • $59.3K CLAIMED LOSSES
  • $388 AVERAGE LOSS
1.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Fact i can purchase tickets in advance for a showing 10
  • It is ok if you dont make mistakes 2
  • Idea that the service would work 1
  • Person was polite 1
  • If you do kiss your ticket goodbye 1

Customers don't like

  • Bad customer service17
  • Disrespect for customers time16
  • Not being able to get a refund16
  • Poor website13
  • Refund policy12

Products by Fandango

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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