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  • 0 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $243 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Availability 2
  • First phone call i had when i ordered the tickets 1

Customers don't like

  • Price gauging3
  • Poor customer service2
  • Interested only in profit not customer satisfaction2
  • Fraudulent2
  • Simple mistake could have been fixed1
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Fandango

Tickets
  • 5 ISSUES RESOLVED
  • 458 TOTAL REVIEWS
  • $60.9K CLAIMED LOSSES
  • $294 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Fact i can purchase tickets in advance for a showing 11
  • Being able to conveniently order movie tickets in advance 3
  • It is ok if you dont make mistakes 2
  • If you do kiss your ticket goodbye 2
  • Ability to purchase movie tickets online 2

Customers don't like

  • Awful customer service19
  • Not being able to get a refund8
  • Disrespect for customers time8
  • Poor website7
  • Compensation refusal6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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