PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Botach Tactical and Opticsplanet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Botach Tactical
Opticsplanet

Botach Tactical and Opticsplanet Overview

Total reviews
302
106
Company responses
0
53
Issues resolved
1
2

Botach Tactical was first mentioned on PissedConsumer on Mar 20, 2008 and since then this brand received 302 reviews. It is 196 reviews more than Opticsplanet received since May 18, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Opticsplanet customer support team than with Botach Tactical customer service.

Botach Tactical and Opticsplanet Consumer Ratings

Rank
35 out of 353 in Weapons category
12 out of 238 in Hunting, Fishing and Camping category
Customer service
20 in category
20 in category
Exchange, Refund and Cancellation Policy
23 in category
14 in category
Website
33 in category
10 in category

Botach Tactical and Opticsplanet Rating Details

Customer service
1.3 (61 reviews)
1.1 (34 reviews)
Reviewer's quote

...Horrible customer service. THEY SUCK. I will call my AMEX and charge it back for product as not described for sure...

Ted C

...customer service is non existent. I ordered a couple items a week ago now and sent an email asking what was going on with my order and never got a response. On hold with customer service for over 20 minutes with *** music and static...

PissedConsumer1444792
Exchange, Refund and Cancellation Policy
1.2 (51 reviews)
1.2 (24 reviews)
Reviewer's quote

...Then I sent more emails no follow-up finally I got a phone call and I was given an RMA number, still waiting for some communications and exchange..

PissedConsumer1524535

Despite two email conversations, two phone conversations they wouldn't honor the price

PissedConsumer1676110
Website
1.8 (50 reviews)
2.6 (27 reviews)
Reviewer's quote

...The same halligan bar is still available on their website by the way. Never ever trust this company..

Corey G

...I checked with the manufactures website and was on an e mail list from the manufacturing company. I know the items were in stock several times from then until my order was cancelled by your company. Thing is - item is no longer made after may 20 2018 so you just cancel my order and say- oh sorry...

Matthew G

Botach Tactical and Opticsplanet Pros and Cons

Pros
  • Website and the price were fine
  • Great fake prices
  • Friendly customer service
  • Them 2 years ago
  • At first they were helpfull until order was made
  • Sales people
Cons
  • Customer service
  • Wait for my order and non-existant customer service
  • Thieves
  • Customer service
  • Item not delivered
  • Very bad customer service

Botach Tactical and Opticsplanet Most Positive Reviews

Top rated reviews
5

I have never had a bad experience with Botach. When i have ordered something that was out of stock they have ALWAYS...

3.7

I ordered a Knoxx Axiom Rifle Stock which was expressly advertised as "in stock and available to ship within 1-2 days"....

Botach Tactical and Opticsplanet Most Critical Reviews

Lowest rated reviews
1

BUYERS BEWARE! DO NOT PURCHASE FROM BOTACH.COM!CUSTOMER SERVICE IS THE WORST!
Item received was completely wrong color,...

1

"Had ordered sunglasses from them on numerous prior occasions and this is the second time they did not deliver a product...

Botach Tactical and Opticsplanet Latest Reviews

Recent published reviews

took 60.00 $$ out of my account . never got my stuff .......ordered may of 2019 now dec. 2019 nothing

Read all 302 reviews

Billing they took money account but now they saying my card is declined I had this same problem last time with y’all...

Read all 106 reviews

Botach Tactical and Opticsplanet Products and Services

Most reviewed product and services
  • Botach Tactical Shipping Service (41 reviews)
  • Botach Tactical Customer Care (32 reviews)
  • Botach Tactical Website (5 reviews)
  • Opticsplanet Shipping Service (32 reviews)
  • Opticsplanet Customer Care (5 reviews)