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Botach Tactical
Opticsplanet

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Botach Tactical

Botach Tactical

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 294 TOTAL REVIEWS
Rank
523 out of 4541
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    02:21
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
39 reviews
1.8
32 reviews
1
3 reviews
Opticsplanet

Opticsplanet

2.2
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 105 TOTAL REVIEWS
Rank
11 out of 235
in Hunting, Fishing and Camping category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    39
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    11%
Top Products and Services
1.7
32 reviews
1
5 reviews
No votes
1 reviews

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dano599
#1423887

There's no comparison between them. I've never had an issue with Opticsplanet they've always been good on shipping my order right out , and they respond to your e-mails, unlike Botach who ignore you most of the time, and don't care if your a satisfied customer or not.

I can't understand how a company can operate with an attitude like that , but I guess they're so big they don't care about a lowly customer that keeps their business going because of their money coming in. We're so big we don't give a *** attitude, makes me want to do business any where else but Botach. They've lost my business forever.

Didn't even try to offer some kind of option to make it right, that's what really *** me off. Oh well their attitude will catch up to them and bite them in the *** Like I said before, Botach you can kiss my ***

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