PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MidwayUSA and Botach Tactical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MidwayUSA
Botach Tactical

MidwayUSA and Botach Tactical Overview

Total reviews 181 360
Company responses 0 0
Issues resolved 0 2

MidwayUSA and Botach Tactical Consumer Ratings

Rank
49 out of 364 in Hunting, Fishing and Camping category
105 out of 376 in Weapons category
Customer service
56 in category
95 in category
Advertised vs Delivered
43 in category
91 in category
Website
30 in category
99 in category
Exchange, Refund and Cancellation Policy
53 in category
88 in category

MidwayUSA and Botach Tactical Rating Details

Customer service
1.9
(87 reviews)
1.2
(103 reviews)
Reviewer's quote

The Dies are listed at $38 and some change and when I place the order it came through it $51 and some change customer service said there said it was 51 and change and that I must not updated my computer. I logged in that morning, so I dont know what went wrong but I dont think its right..

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...Customer service, couldnt care less pretty much told me to kick rocks sucks to be you. They had the gall to tell me that the inventory isnt accurate on their website. So I figured Id pay more and go straight to the source...

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Advertised vs Delivered
2.2
(70 reviews)
1.3
(80 reviews)
Reviewer's quote

UPS stated that they delivered my package on my porch at 12:50 PM. I was home from 1130 till three. No package was delivered called Midway customer service...

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...Took one star for the no reply and one star for not shipping on time, other then that my order was fulfilled as advertised. I would consider ordering with them again but only for small things, not sure I trust them with a major purchase yet..

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Website
3
(69 reviews)
1.8
(88 reviews)
Reviewer's quote

I ordered an item from MidwayUSA's website. They shipped me the wrong item. They advised me to return the item &;;;;;;;;;;;;;;;;; they would immediately ship the correct item...

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Botach Tactical ghosted me after purchasing a number of items from their website, they sent the wrong items and disappeared with my money. I was never able to contact them again. DO NOT PURCHASE FROM BOTACH TACTICAL..

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Exchange, Refund and Cancellation Policy
2
(67 reviews)
1.3
(91 reviews)
Reviewer's quote

Then they use excuses when you asked why you are being charged for shipping when it doesn't say anything about that on their return policy. especially when 3 employees told you before you returned it that since it wasn't your fault that you wouldn't be charge!100 dollars they changed for shipping...

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...It took 2 to 3 months to correct the refund. I was very disappointed in the service..

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MidwayUSA and Botach Tactical Pros and Cons

Pros
  • Turn around of order
  • Keep helping the nra
  • Website design
  • Prices seemed fair
  • Website and the price were fine
  • No pros
Cons
  • Poor customer service
  • How they treated me
  • Refusal to honor free shipping
  • Customer service
  • Absolute horrible customer service
  • Unbelievably bad service and communication

MidwayUSA and Botach Tactical Most Positive Reviews

Top rated reviews
5

About a year ago I ordered a Lee loader and some accessories for it from Midway USA. When I received the order I opened...

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5

I bought a parka from Botach Tactical and the zipper failed on the first use. I contacted Botach and they passed the...

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5

I returned an item an got the exchange item but the problem is the item in the box isnt the correct item. Thats not my...

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5

I have never had a bad experience with Botach. When i have ordered something that was out of stock they have ALWAYS...

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MidwayUSA and Botach Tactical Most Critical Reviews

Lowest rated reviews
1

I've order a large number of guns online - I've always been able to have my local gun shop fax their license/FFL to the...

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1

I ordered a trigger from them. They showed that they had 23 in stock. After about a week they changed my order to back...

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1

I bought a pair of 70.00 arctic shield pants . I tried them on they didnt fit so I placed in the package and returned...

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1

I ordered two times as gifts from the website for my boyfriend for his birthday on October 29th. The website quoted a...

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MidwayUSA and Botach Tactical Latest Reviews

Recent published reviews
No votes

My order arrived empty..this was on the usps and/or ups..called midway,talked to a great rep..my order was...

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3.4

SO after much consideration and bad review reading I decided to place an order. I figured id use a CC and if they didnt...

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No votes

Want to speak with rep on phone as soon as is possible thank you so very much please call me now 979 229 ****

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1

Botach Tactical ghosted me after purchasing a number of items from their website, they sent the wrong items and...

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