PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Botach Tactical and Midwayusa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Botach Tactical
Midwayusa

Botach Tactical and Midwayusa Overview

Total reviews 337 137
Company responses 0 0
Issues resolved 2 0

Botach Tactical and Midwayusa Consumer Ratings

Rank
47 out of 168 in Weapons category
16 out of 180 in Hunting, Fishing and Camping category
Customer service
32 in category
13 in category
Exchange, Refund and Cancellation Policy
31 in category
12 in category
Website
43 in category
5 in category
Diversity of Products or Services
42 in category
9 in category

Botach Tactical and Midwayusa Rating Details

Customer service
1.2 (85 reviews)
1.8 (66 reviews)
Reviewer's quote

...follower or a new magazine with it ? I wanted to order in quantity for my security staff Guardian Security here in Florida but Im contemplating now due customer service not responding to email/phone...

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...They have obviously chosen to maximize profits at the expense of customer service, this will kick them in the *** in the end. Too many options to purchase from reputable suppliers which Midway use to be. 30 year customer saying good bye..

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Exchange, Refund and Cancellation Policy
1.2 (76 reviews)
1.9 (48 reviews)
Reviewer's quote

...frustrated, I sent 2 or 3 emails about a refund on the expedited shipping cost since my order was, at the time, almost 3 weeks late and finally got a response from a real person asking if I just wanted to downgrade to standard shipping..

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I returned two items I bought from them and on my account it says they were returned and that I was refunded on July 9th. However I've received NO refund and it's now July 14th. I spent over $690 dollars, I will never do business with them again, total scam..

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Website
1.7 (72 reviews)
3 (48 reviews)
Reviewer's quote

00 in merchandise on 8/7/20, today is 9/16/20 and despite three separate promises of my order being shipped, their website shows the order has never been sent out. Apologies and excuses only go so far, Ive waited almost 2 months for a couple of shirts and a few odds and ends. How can it take a...

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...Also if you are digging around on their website looking for their address you wont find it. This is not an honest retailer in my opinion. I was not offered any resolution at all so Ill never order from them again...

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Diversity of Products or Services
2 (66 reviews)
3.3 (46 reviews)
Reviewer's quote

...I thought I was saving a few hundred bucks but now I wish I had spent the extra few hundred somewhere else and actually had received my products..

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Gauges came out of their boxes during shipping and were hitting each other as well as additional products within the same envelope; damaged items again. Prices can be good, especially if you have a coupon or a birthday discount. But to be honest, the savings are not worth the headache dealing with...

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Botach Tactical and Midwayusa Pros and Cons

Pros
  • Prices seemed fair
  • Website and the price were fine
  • No pros
  • Turn around of order
  • Keep helping the nra
  • Website design
Cons
  • Customer service
  • Absolute horrible customer service
  • Thieves
  • Poor customer service
  • How they treated me
  • Refusal to honor free shipping

Botach Tactical and Midwayusa Most Positive Reviews

Top rated reviews
5

I have never had a bad experience with Botach. When i have ordered something that was out of stock they have ALWAYS...

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5

Ordered a pair of pants. They showed up super fast. Great service!

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5

I bought a parka from Botach Tactical and the zipper failed on the first use. I contacted Botach and they passed the...

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5

I have been a customer for over 20 Years. Never had a problem with my over 50 orders. Gun owners should be happy with a...

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Botach Tactical and Midwayusa Most Critical Reviews

Lowest rated reviews
1

BUYERS BEWARE! DO NOT PURCHASE FROM BOTACH.COM!CUSTOMER SERVICE IS THE WORST!
Item received was completely wrong color,...

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1

Key product remain in the online catalog long after they have become unavailable. The company used to keep most items in...

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1

Do not order from these clowns. Try and get a hold of a live person somehow. I guarantee you can't. If you can I would...

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1

All of my other orders prior to this one were shipped within 24 hours, but low, and behold they took 3 days to ship this...

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Botach Tactical and Midwayusa Latest Reviews

Recent published reviews
5

I can't find out if they have the product I want in stock and if the item has been shipped if item is in stock. I still...

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1.8

Last year in early 2019 I ordered 2 boxes of Hornady 6.5 PRC ammo from Midwayusa. The website said in stock when I...

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2.1

I made an order for several 100s of dollars and they will neither ship the said items nor even respond to chats, emails...

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No votes

The only complaint, is that I realized after placing an order for 2 pair of rings that they were wrong. Then I tried...

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Botach Tactical and Midwayusa Products and Services

Most reviewed product and services
  • Botach Tactical Shipping Service (45 reviews)
  • Botach Tactical Customer Care (36 reviews)
  • Botach Tactical Website (5 reviews)
  • Midwayusa Shipping Service (26 reviews)
  • Midwayusa Customer Care (20 reviews)
  • Midwayusa Replacement (1 review)