Boston Proper vs Forever 21

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Boston Proper

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $156 AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Look of product 1
  • Products 1

Customers don't like

  • Did not get product3
  • Online ordering process or customer service call centr1
  • Refund policy1
  • Quality1

Products by Boston Proper

No items

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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