PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Boston Market and Panda Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Boston Market
Panda Express

Boston Market and Panda Express Overview

Total reviews
604
1460
Company responses
0
0
Issues resolved
2
6

Panda Express was first mentioned on PissedConsumer on Apr 10, 2008 and since then this brand received 1460 reviews. It is 856 reviews more than Boston Market received since Nov 12, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Boston Market customer support team and Panda Express customer service.

Boston Market and Panda Express Consumer Ratings

Rank
148 out of 3118 in Cafes, Restaurants and Bars category
61 out of 1073 in Fast Food category
Customer service
131 in category
39 in category
Staff
139 in category
44 in category
Quality of Food
105 in category
36 in category

Boston Market and Panda Express Rating Details

Customer service
1.7 (250 reviews)
1.7 (686 reviews)
Reviewer's quote

Customer service number doesnt connect you with a person. Very poor service..

Ravyn

Received useless coupons because their customer service representative didn't listen or care about what i had told him that I always ordered when I went to Panda Express..

Aiden
Staff
1.8 (239 reviews)
1.7 (653 reviews)
Reviewer's quote

...I brought it back to the staff and asked them "to look at the meat and said does this look cooked to you? Shrugging their shoulders they offered to microwave it. No! No! It needs to go in the oven and be cooked. They looked dumbfounded...

Eric

Your Mgr Mia could not give a damn nor your staff. I spoke with both of them. She is clueless how to run a business..

PissedConsumer1736392
Quality of Food
2.4 (237 reviews)
2.4 (592 reviews)
Reviewer's quote

The manager now at the store did nothing The manager on last night, named Corey said he would bring my forgotten food to me today (have to use delivery due to 3rd degree burns, and not able to drive as of yet..

Demontae

..." She had no care or concern for me being upset with the quality of food and lack of choices. This place is horrible, and I will never come back again because of her. They clearly don't care about their customers..

PissedConsumer611474

Boston Market and Panda Express Pros and Cons

Pros
  • Good food
  • Taste and freshness was really good
  • Good service
  • Food
  • Taste and quality of food
  • Food when they get the order right
Cons
  • Staff lack of professionalism
  • Customer service
  • That the food was not provided as described
  • Poor customer service
  • Customer service
  • Poor quality of service with regards to food portions

Boston Market and Panda Express Most Positive Reviews

Top rated reviews
5

I visited Boston Market and i’ve been disappointed. I spent almost $40 and I looked at all my receipts and every...

5

Spoiled Americans, don't you know we'll all live much longer if we can find a reason to be grateful....

Just wanted to...

Boston Market and Panda Express Most Critical Reviews

Lowest rated reviews
1

Hello i went to boston market in deer park and ordered some dinner steve was very rude and haji was rude there was...

1

Worker cleaning hoods, spraying cleaning chemicals, while cook has food on the stove. I witnessed first hand spray from...

Boston Market and Panda Express Latest Reviews

Recent published reviews

I used to be a employee and I'm trying to have my w2s either emailed or mailed to me. My name is Syed Maria Babar

Read all 604 reviews

The manager discriminated against my daughters because they ride the bus to work

Read all 1460 reviews

Boston Market and Panda Express Products and Services

Most reviewed product and services
  • Boston Market Customer Care (101 reviews)
  • Boston Market Manager (69 reviews)
  • Boston Market Chicken (45 reviews)
  • Panda Express Customer Care (301 reviews)
  • Panda Express Manager (107 reviews)
  • Panda Express Chicken (96 reviews)