PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Club and Bosley as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Club

Hair Club

1.8
Bosley

Bosley

Has verified representatives
1.7
Hair Club
Bosley

Hair Club and Bosley Overview

Total reviews
466
131
Company responses
0
3
Issues resolved
3
1

Hair Club was first mentioned on PissedConsumer on Dec 22, 2007 and since then this brand received 466 reviews. It is 335 reviews more than Bosley received since Mar 30, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Hair Club customer support team and Bosley customer service.

Hair Club and Bosley Consumer Ratings

Rank
82 out of 1049 in Beauty Salons and Spas category
293 out of 2625 in Hospitals, Clinics and Medical Centers category
Staff
44 in category
230 in category
Customer service
49 in category
190 in category
Product or Service Quality
58 in category
231 in category

Hair Club and Bosley Rating Details

Staff
2.2 (171 reviews)
2 (76 reviews)
Reviewer's quote

...The staff are great!!! This is a Hair Club corporate product issue!..

Ron L

...Him and staff are nice individuals but I think the doctor is incompetent..

PissedConsumer1242795
Customer service
2 (169 reviews)
1.6 (69 reviews)
Reviewer's quote

Worst customer service ever, can never get an apt that fits your schedule, their hours are the worst & don’t accommodate the customer. My package included hair color but the products they use don’t cover and doesn’t last more than 2 weeks so now I have to pay to go to a salon. Also you can order...

PissedConsumer1234227

...Is this the kind of customer service I'm going to expect going forward after spending close to $10,000?..

Lynelle
Product or Service Quality
1.7 (164 reviews)
1.5 (62 reviews)
Reviewer's quote

Why wasn't this a free head of hair with a normal service of cut and application if I was told it would be free. I was charged for May and June. I can understand a charge for May because you bill at the beginning of the month and I did not receive the supposed free head of hair until mid May but I...

Robert B

...Than I thought about what would be the quality of the hair once it regrows...

PissedConsumer1310356

Hair Club and Bosley Pros and Cons

Pros
  • Stylists
  • Management
  • Staff was professional
  • Staff
  • Very professional
  • No pros
Cons
  • Dishonesty
  • Customer service
  • Unprofessional
  • Does not work
  • Results
  • Not happy

Hair Club and Bosley Most Positive Reviews

Top rated reviews
5

hi my name is Angel Oliver i have being a member of Hair Club for over 4 years both in Puerto Rico and recently in...

5

I love my hair and my new look what are y'all talking about only took 6months as promised to look this fabulous u get...

Hair Club and Bosley Most Critical Reviews

Lowest rated reviews
1

HI, i cut short of lies,deceptions,bogus contract as you all can guess what this club is all about.but one thing i...

1

Went to bosleys approx 5 yrs. ago $10,000 cost mostly cash rest financed through GE. Years later no obvious...

Hair Club and Bosley Latest Reviews

Recent published reviews

The senior counselor will promise you the moon in order to get you hooked and book your $ 1000 consult and booking for...

Read all 466 reviews
3.9

I need someone to call me from corporate I don't have any photos after the procedure of the left side of my head that...

Read all 131 reviews

Hair Club and Bosley Products and Services

Most reviewed product and services
  • Hair Club Hair Treatment (86 reviews)
  • Hair Club Hair Replacement Procedure (29 reviews)
  • Hair Club Customer Care (23 reviews)
  • Bosley Transplant Procedure (50 reviews)
  • Bosley Procedure (24 reviews)
  • Bosley Customer Care (6 reviews)