PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Club and Bosley as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Club

Hair Club

1.8
Bosley

Bosley

Has Verified Representatives
1.6
Hair Club
Bosley

Hair Club and Bosley Overview

Total reviews
486
137
Company responses
0
4
Issues resolved
3
1

Hair Club and Bosley Consumer Ratings

Rank
90 out of 700 in Beauty Salons and Spas category
336 out of 1956 in Hospitals, Clinics and Medical Centers category
Customer service
48 in category
190 in category
Product or Service Quality
55 in category
241 in category
Diversity of Products or Services
76 in category
261 in category
Website
66 in category
313 in category

Hair Club and Bosley Rating Details

Customer service
2 (184 reviews)
1.6 (75 reviews)
Reviewer's quote

Worst customer service ever, can never get an apt that fits your schedule, their hours are the worst & don’t accommodate the customer. My package included hair color but the products they use don’t cover and doesn’t last more than 2 weeks so now I have to pay to go to a salon. Also you can order...

Read full review

...Is this the kind of customer service I'm going to expect going forward after spending close to $10,000?..

Read full review
Product or Service Quality
1.7 (176 reviews)
1.5 (67 reviews)
Reviewer's quote

I am very upset because was charged while no service and No product Kept on saying the product was being made while Covid Which is a total BS As a customer we have every right to make complaints and this might be a big law suit They need to take care of their customers This is very ridiculous..

Read full review

...Bosley hair restoration refused service. Their regional director can be reached with complaints at: (816) 360-3200..

Read full review
Diversity of Products or Services
2 (172 reviews)
1.8 (54 reviews)
Reviewer's quote

Unfulfilled guarantees and services rendered. Faulty appliances..

Read full review

...Two terrible products for fine hair. NEVER use either! I am 63. I am not a guinea pig for products nor am I interested in having to wait three years for my hair to look good again - but that's what Bosley and Lafartique products did to me...

Read full review
Website
2.1 (162 reviews)
1.9 (64 reviews)
Reviewer's quote

Their website offers a "thorough/comprehensive/caring Consultation"..

Read full review

I returned backed to bosley and showed them what I thought, and they wanted another $6000 to finish the job,which I thought that was what the $14,000 was for They never mentioned that there was to be more money after that , I thought that the $14,000 was a done deal

Read full review

Hair Club and Bosley Pros and Cons

Pros
  • Management
  • Stylists
  • Staff was professional
  • Staff
  • No pros
  • Very professional
Cons
  • Dishonesty
  • Customer service
  • Unprofessional
  • Does not work
  • No accountability when they ruined my hair procedure
  • Did not take responsibility

Hair Club and Bosley Most Positive Reviews

Top rated reviews
5

I am a black woman who went to Hair Club with the sole intention on seeing if I could get X Strands. That was my motivat...

Read full review
5

I love my hair and my new look what are y'all talking about only took 6months as promised to look this fabulous u get...

Read full review
5

Hello again consumers,

I wanted to come back to this site and recant what I said earlier about the HairClub and how t...

Read full review
5

I had a great experience today with a Bosley Consultant. After being a customer of Hair Club for the past plus 20 years...

Read full review

Hair Club and Bosley Most Critical Reviews

Lowest rated reviews
1

HI, i cut short of lies,deceptions,bogus contract as you all can guess what this club is all about.but one thing i...

Read full review
1

Went to bosleys approx 5 yrs. ago $10,000 cost mostly cash rest financed through GE. Years later no obvious...

Read full review
1

hi, I'm in process of taking a class action lawsuit against hair club for men and women. i must say I've been...

Read full review
1

I am one of hair transplanted patine patient. I suggest not to go or choose Bosley Hair Transplant specially SFO . I was...

Read full review

Hair Club and Bosley Latest Reviews

Recent published reviews
2.8

Been with you for over 20 years. You closed two shops where I had tanning. You at least owe me a haircut. Just spent...

Read full review
1

When I was getting work performed in Boca Ratan Florida the doctor removed 1400 hair follicles that were not used but...

Read full review
No votes

We resolved my issue and I got a full refund

Read full review
1

The associate in the Philippines was not able to do anything other than listen to my issue where my hairline is not...

Read full review

Hair Club and Bosley Products and Services

Most reviewed product and services
  • Hair Club Hair Treatment (87 reviews)
  • Hair Club Hair Replacement Procedure (29 reviews)
  • Hair Club Customer Care (24 reviews)
  • Bosley Transplant Procedure (51 reviews)
  • Bosley Procedure (25 reviews)
  • Bosley Customer Care (6 reviews)