PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Club and Bosley as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Club

Hair Club

1.8
Bosley

Bosley

Has Verified Representatives
1.6
Hair Club
Bosley

Hair Club and Bosley Overview

Total reviews 494 138
Company responses 0 4
Issues resolved 3 1

Hair Club and Bosley Consumer Ratings

Rank
89 out of 714 in Beauty Salons and Spas category
349 out of 2027 in Hospitals, Clinics and Medical Centers category
Customer service
48 in category
198 in category
Product or Service Quality
52 in category
253 in category
Diversity of Products or Services
71 in category
274 in category
Price Affordability
109 in category
279 in category

Hair Club and Bosley Rating Details

Customer service
2 (190 reviews)
1.7 (76 reviews)
Reviewer's quote

Worst customer service ever, can never get an apt that fits your schedule, their hours are the worst & don’t accommodate the customer. My package included hair color but the products they use don’t cover and doesn’t last more than 2 weeks so now I have to pay to go to a salon. Also you can order...

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...Is this the kind of customer service I'm going to expect going forward after spending close to $10,000?..

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Product or Service Quality
1.8 (181 reviews)
1.4 (67 reviews)
Reviewer's quote

Their reason to moving me over with someone else and not who I normally get my service with. Due to a new client my appointment gets changed and with another stylist. This is not the first time this happens, the last time the day of my appointment I was driving to the hair saloon and get a call...

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...Bosley hair restoration refused service. Their regional director can be reached with complaints at: (816) 360-3200..

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Diversity of Products or Services
2 (178 reviews)
1.8 (54 reviews)
Reviewer's quote

Unfulfilled guarantees and services rendered. Faulty appliances..

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...Two terrible products for fine hair. NEVER use either! I am 63. I am not a guinea pig for products nor am I interested in having to wait three years for my hair to look good again - but that's what Bosley and Lafartique products did to me...

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Price Affordability
1.5 (168 reviews)
1.5 (64 reviews)
Reviewer's quote

...refused to tell me how much that would cost I asked multiple times he kept saying he wanted me to call him I think he didn't want to put in writing what the price was because from what I've read here they keep adding more and more costs. You have to go back weekly one lady said and they make you buy thier products he didnt mention any of that. I felt very uncomfortable I told him I...

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...It cost $2000 which Michael told me Vanessa from Orlando would deduct from the overall price. He informed me that Vanessa would be contacting me to schedule an appointment. That was July 21st...

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Hair Club and Bosley Pros and Cons

Pros
  • Management
  • Stylists
  • Thought of having hair again
  • Staff
  • No pros
  • Very professional
Cons
  • Dishonesty
  • Customer service
  • Unprofessional
  • Does not work
  • No accountability when they ruined my hair procedure
  • Did not take responsibility

Hair Club and Bosley Most Positive Reviews

Top rated reviews
5

I am a black woman who went to Hair Club with the sole intention on seeing if I could get X Strands. That was my motivat...

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5

I love my hair and my new look what are y'all talking about only took 6months as promised to look this fabulous u get...

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5

Hello again consumers,

I wanted to come back to this site and recant what I said earlier about the HairClub and how t...

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5

I had a great experience today with a Bosley Consultant. After being a customer of Hair Club for the past plus 20 years...

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Hair Club and Bosley Most Critical Reviews

Lowest rated reviews
1

HI, i cut short of lies,deceptions,bogus contract as you all can guess what this club is all about.but one thing i...

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1

Went to bosleys approx 5 yrs. ago $10,000 cost mostly cash rest financed through GE. Years later no obvious...

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1

hi, I'm in process of taking a class action lawsuit against hair club for men and women. i must say I've been...

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1

I am one of hair transplanted patine patient. I suggest not to go or choose Bosley Hair Transplant specially SFO . I was...

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Hair Club and Bosley Latest Reviews

Recent published reviews
3.8

The $3,000 for Xstrands is for 7,000 Xstrands (4-5 single strands of fake hair that is tied to one strand of your hair)...

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4

I wasnt a pissed customer!!
So sorry!! I was trying to cancel an order because Im a hairdresser and wanted to order throu...

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No votes

This young lady took me over everything payments and all but they ended up putting on a wig with glue all around my...

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1

When I was getting work performed in Boca Ratan Florida the doctor removed 1400 hair follicles that were not used but...

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Hair Club and Bosley Products and Services

Most reviewed product and services
  • Hair Club Hair Treatment (87 reviews)
  • Hair Club Hair Replacement Procedure (29 reviews)
  • Hair Club Customer Care (24 reviews)
  • Bosley Transplant Procedure (51 reviews)
  • Bosley Procedure (25 reviews)
  • Bosley Customer Care (6 reviews)