PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bosley and Hair Club as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bosley

Bosley

Has Verified Representatives
1.6
Hair Club

Hair Club

1.8
Bosley
Hair Club

Bosley and Hair Club Overview

Total reviews
137
486
Company responses
4
0
Issues resolved
1
3

Bosley and Hair Club Consumer Ratings

Rank
341 out of 2002 in Hospitals, Clinics and Medical Centers category
89 out of 705 in Beauty Salons and Spas category
Customer service
193 in category
48 in category
Product or Service Quality
247 in category
55 in category
Website
319 in category
66 in category
Price Affordability
273 in category
106 in category

Bosley and Hair Club Rating Details

Customer service
1.6 (75 reviews)
2 (184 reviews)
Reviewer's quote

...Is this the kind of customer service I'm going to expect going forward after spending close to $10,000?..

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Worst customer service ever, can never get an apt that fits your schedule, their hours are the worst & don’t accommodate the customer. My package included hair color but the products they use don’t cover and doesn’t last more than 2 weeks so now I have to pay to go to a salon. Also you can order...

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Product or Service Quality
1.4 (67 reviews)
1.7 (176 reviews)
Reviewer's quote

...Bosley hair restoration refused service. Their regional director can be reached with complaints at: (816) 360-3200..

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I am very upset because was charged while no service and No product Kept on saying the product was being made while Covid Which is a total BS As a customer we have every right to make complaints and this might be a big law suit They need to take care of their customers This is very ridiculous..

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Website
1.9 (64 reviews)
2.1 (162 reviews)
Reviewer's quote

I returned backed to bosley and showed them what I thought, and they wanted another $6000 to finish the job,which I thought that was what the $14,000 was for They never mentioned that there was to be more money after that , I thought that the $14,000 was a done deal

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Their website offers a "thorough/comprehensive/caring Consultation"..

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Price Affordability
1.5 (63 reviews)
1.5 (162 reviews)
Reviewer's quote

...It cost $2000 which Michael told me Vanessa from Orlando would deduct from the overall price. He informed me that Vanessa would be contacting me to schedule an appointment. That was July 21st...

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...refused to tell me how much that would cost I asked multiple times he kept saying he wanted me to call him I think he didn't want to put in writing what the price was because from what I've read here they keep adding more and more costs. You have to go back weekly one lady said and they make you buy thier products he didnt mention any of that. I felt very uncomfortable I told him I...

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Bosley and Hair Club Pros and Cons

Pros
  • Staff
  • No pros
  • Very professional
  • Management
  • Stylists
  • Staff was professional
Cons
  • Does not work
  • No accountability when they ruined my hair procedure
  • Did not take responsibility
  • Dishonesty
  • Customer service
  • Unprofessional

Bosley and Hair Club Most Positive Reviews

Top rated reviews
5

I love my hair and my new look what are y'all talking about only took 6months as promised to look this fabulous u get...

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5

I am a black woman who went to Hair Club with the sole intention on seeing if I could get X Strands. That was my motivat...

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5

I had a great experience today with a Bosley Consultant. After being a customer of Hair Club for the past plus 20 years...

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5

Hello again consumers,

I wanted to come back to this site and recant what I said earlier about the HairClub and how t...

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Bosley and Hair Club Most Critical Reviews

Lowest rated reviews
1

Went to bosleys approx 5 yrs. ago $10,000 cost mostly cash rest financed through GE. Years later no obvious...

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1

HI, i cut short of lies,deceptions,bogus contract as you all can guess what this club is all about.but one thing i...

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1

I am one of hair transplanted patine patient. I suggest not to go or choose Bosley Hair Transplant specially SFO . I was...

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1

hi, I'm in process of taking a class action lawsuit against hair club for men and women. i must say I've been...

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Bosley and Hair Club Latest Reviews

Recent published reviews
1

When I was getting work performed in Boca Ratan Florida the doctor removed 1400 hair follicles that were not used but...

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2.8

Been with you for over 20 years. You closed two shops where I had tanning. You at least owe me a haircut. Just spent...

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1

The associate in the Philippines was not able to do anything other than listen to my issue where my hairline is not...

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No votes

We resolved my issue and I got a full refund

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Bosley and Hair Club Products and Services

Most reviewed product and services
  • Bosley Transplant Procedure (51 reviews)
  • Bosley Procedure (25 reviews)
  • Bosley Customer Care (6 reviews)
  • Hair Club Hair Treatment (87 reviews)
  • Hair Club Hair Replacement Procedure (29 reviews)
  • Hair Club Customer Care (24 reviews)