PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bose Corporation and Harman Kardon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bose Corporation
Harman Kardon

Bose Corporation and Harman Kardon Overview

Total reviews
60
51
Company responses
0
0
Issues resolved
1
1

Bose Corporation was first mentioned on PissedConsumer on Dec 29, 2008 and since then this brand received 60 reviews. It is 9 reviews more than Harman Kardon received since Jan 25, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Bose Corporation customer support team and Harman Kardon customer service.

Bose Corporation and Harman Kardon Consumer Ratings

Rank
242 out of 2621 in Appliances and Electronics category
252 out of 2621 in Appliances and Electronics category
Customer service
255 in category
199 in category
Staff
216 in category
206 in category
Product or Service Quality
182 in category
219 in category

According to consumer ratings and reviews, Bose Corporation ranks 10 points higher in the Appliances and Electronics category than Harman Kardon. People gave Bose Corporation 1.3 stars for Customer service criterion in Appliances and Electronics category and it is 401 points higher than the worst rated brand in this category. At the same time, Harman Kardon was rated 1.4 stars for Customer service criterion in this category and it is 457 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Harman Kardon has a higher rating than Harman Kardon. Regarding Product or Service Quality criterion, consumers gave Bose Corporation 1.7 stars and it is 72% greater than other in category. Harman Kardon however was rated 1.6 stars and it is 67% greater than other in category.

Bose Corporation and Harman Kardon Rating Details

Customer service
1.3 (32 reviews)
1.4 (23 reviews)
Reviewer's quote

...10 days after I sent the damaged headphones, I called Bose customer service. The agent told me they had just received the damaged set and that I should receive my new headphones in 2-5 days. I didn't argue about what the first agent told me so settled that I would be getting my new set soon...

Helen D

...whatever relevant division and get me a proper answer, rather than send me from pillar to post and ask ME TO CONTACT other parties? Quite honestly, HK customer service is lousy. DO NOT BUY Harmon Kardon. European brands are dinosaurs Go for Japanese brands, which have excellent customer...

Srilal M
Staff
1.6 (27 reviews)
1.6 (22 reviews)
Reviewer's quote

Expedited shipping never got shipped out after 1 week

PissedConsumer1747754

I couldnt Figure out Bluetooth and they walked me through the steps

PissedConsumer1719602
Product or Service Quality
1.7 (27 reviews)
1.6 (25 reviews)
Reviewer's quote

Product, headphones, died after 60 days. They sent replacement which was even worse than original failure! They sent new cords. Did not help...

PissedConsumer1700356

...Are they going to honor the warranty? Awful customer service..

Marianela

Bose Corporation and Harman Kardon Pros and Cons

Pros
  • Great sounding system
  • Good name
  • Quality
  • Nice audio
  • Sound was great - when working
  • Nice sound
Cons
  • Poor quality and customer support
  • Poorest customer service ever
  • Customer service
  • Customer support
  • Stopped working after only 13 months
  • Poor durability and poor customer services

Bose Corporation and Harman Kardon Most Positive Reviews

Top rated reviews
4.5

I purchased a Bose SoundLink Bluetooth Speaker III about 18 months ago. This was my first Bose purchase, I have to say...

5

I recently purchased AVR150S receiver. Even after playing with different source options on this receiver for atleast a m...

Bose Corporation and Harman Kardon Most Critical Reviews

Lowest rated reviews
1

Purchased 2 headphones ( wife's ) total $300.00+ I returned to Bose and requested replacements since both stopped...

1

On March 9th I oredered a reciever on the 10 th i cancelled because they couldnt answer questions about their own...

Bose Corporation and Harman Kardon Latest Reviews

Recent published reviews
1

Bose makes a good product. I have four of their products, but if something goes wrong with the equipment, then it is...

Read all 60 reviews

My Avr161s not working,It has warrenty also,3 month before I bought

Read all 51 reviews

Bose Corporation and Harman Kardon Products and Services

Most reviewed product and services
  • Bose Corporation Headphones (10 reviews)
  • Bose Corporation Speaker System (6 reviews)
  • Bose Corporation Customer Care (6 reviews)
  • Harman Kardon Speaker (8 reviews)
  • Harman Kardon Bluetooth Speaker (6 reviews)
  • Harman Kardon Customer Care (4 reviews)