PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Miele and Bosch as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Miele
Bosch

Miele and Bosch Overview

Total reviews
350
414
Company responses
0
0
Issues resolved
3
1

Bosch was first mentioned on PissedConsumer on Jan 17, 2008 and since then this brand received 414 reviews. It is 64 reviews more than Miele received since Dec 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Miele customer support team than with Bosch customer service.

Miele and Bosch Consumer Ratings

Rank
272 out of 2615 in Appliances and Electronics category
269 out of 2615 in Appliances and Electronics category
Customer service
200 in category
176 in category
Product or Service Quality
199 in category
244 in category
Value for money
269 in category
262 in category

According to consumer ratings and reviews, Bosch ranks 3 points higher in the Appliances and Electronics category than Miele. People gave Miele 1.4 stars for Customer service criterion in Appliances and Electronics category and it is 451 points higher than the worst rated brand in this category. At the same time, Bosch was rated 1.5 stars for Customer service criterion in this category and it is 475 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Miele has a higher rating than Bosch. Regarding Value for money criterion, consumers gave Miele 1.6 stars and it is 59% greater than other in category. Bosch however was rated 1.6 stars and it is 60% greater than other in category.

Miele and Bosch Rating Details

Customer service
1.4 (114 reviews)
1.5 (68 reviews)
Reviewer's quote

Terrible customer service . Have steam oven , nothing but trouble , steam doesnt work , cant clean it , cant get anyone to fix it, oven asks to many questions " Turn oven off?" That's why I pushed the off button. Worst oven I've ever had and the most expensive...

PissedConsumer1740377

...I call Bosch customer service and they say get repair company x to come and make a diagnosis. Repair company x gets parts from Bosch and I pay $180 for labor and diagnosis. 6 months later same problem call Bosch customer service, motherboard fried again...

Arna
Product or Service Quality
1.7 (102 reviews)
1.4 (78 reviews)
Reviewer's quote

...TheMiele service in Illinois was the best. I only had the dishwasher filter broke which Miele replaced for free. I loved my Miele appliances...

JUDY N

...Bosch customer service asked me to send receipt of purchase and repair invoice which I did. They called to tell me they were not going to reimburse any of the cost. No explanation...

Darla S
Value for money
1.6 (85 reviews)
1.6 (62 reviews)
Reviewer's quote

...Their product is not worth the money, poor, poor quality. I'm disguted with my experience and I'm getting a new dishwasher. It will not be a Miele...

PissedConsumer1617517

...Here we are in November 2018 and it totally burnt out!! All that money. If you want a service man to come out its over $300 just to look at it then $30 per half hour. Are you kidding me...

Lucille M

Miele and Bosch Pros and Cons

Pros
  • Overall design and build quality of miele
  • Product
  • Independent repairman
  • Dishwasher quietness
  • Quietness
  • Nice exterior is about all
Cons
  • Customer service
  • Customer servce
  • Service
  • Dont stand behind their product
  • Poor quality customer service and repairs service
  • Poor quality

Miele and Bosch Most Positive Reviews

Top rated reviews
5

Purchased $21,000 worth of appliances in January from Almar in Montreal for delivery in early June. I specified one...

5

If you are thinking about buying a Bosch dishwasher, think again and buy an U.S. made dishwasher because the foreign one...

Miele and Bosch Most Critical Reviews

Lowest rated reviews
1

Our expensive Miele washing machine broke down. It took a week for an engineer to arrive. He needed several parts. He sa...

1

Bosch company sent us to an "authorized repair service" for loss of refrigeration. Despite $400 repair and new computer...

Miele and Bosch Latest Reviews

Recent published reviews
1

Terrible customer service . Have steam oven , nothing but trouble , steam doesnt work , cant clean it , cant get anyone...

Read all 350 reviews
1.7

Tech came out 2x. The 2nd time he had the best excuses on why the products don't work.

Read all 414 reviews

Miele and Bosch Products and Services

Most reviewed product and services
  • Miele Dishwasher (62 reviews)
  • Miele Washing Machine (40 reviews)
  • Miele Customer Care (16 reviews)
  • Bosch Dishwasher (187 reviews)
  • Bosch Customer Care (10 reviews)
  • Bosch Cooktop (3 reviews)