PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bosch and Miele as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bosch
Miele

Bosch and Miele Overview

Total reviews
415
351
Company responses
0
0
Issues resolved
1
3

Bosch was first mentioned on PissedConsumer on Jan 17, 2008 and since then this brand received 415 reviews. It is 64 reviews more than Miele received since Dec 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Miele customer support team than with Bosch customer service.

Bosch and Miele Consumer Ratings

Rank
272 out of 2624 in Appliances and Electronics category
275 out of 2624 in Appliances and Electronics category
Product or Service Quality
250 in category
199 in category
Customer service
176 in category
203 in category
Price Affordability
362 in category
384 in category

According to consumer ratings and reviews, Bosch ranks 3 points higher in the Appliances and Electronics category than Miele. People gave Bosch 1.4 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 330 points higher than the worst rated brand in this category. At the same time, Miele was rated 1.7 stars for Product or Service Quality criterion in this category and it is 381 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Bosch has a higher rating than Miele. Regarding Price Affordability criterion, consumers gave Bosch 1.9 stars and it is 62% worse than other in category. Miele however was rated 1.7 stars and it is 66% worse than other in category.

Bosch and Miele Rating Details

Product or Service Quality
1.4 (79 reviews)
1.7 (103 reviews)
Reviewer's quote

...I call Bosch customer service and they say get repair company x to come and make a diagnosis. Repair company x gets parts from Bosch and I pay $180 for labor and diagnosis. 6 months later same problem call Bosch customer service, motherboard fried again...

Arna

Service department said only way is to pay a technician $150( which by the way you pay upfront in order to reserve your spot . ) What kind of crap is that? And technician would be the only one to decide if the appliance repair would be covered . Its up to the techs discretion?! What is that? There...

Kattia A
Customer service
1.5 (69 reviews)
1.4 (115 reviews)
Reviewer's quote

...Bosch customer service asked me to send receipt of purchase and repair invoice which I did. They called to tell me they were not going to reimburse any of the cost. No explanation...

Darla S

Terrible customer service . Have steam oven , nothing but trouble , steam doesnt work , cant clean it , cant get anyone to fix it, oven asks to many questions " Turn oven off?" That's why I pushed the off button. Worst oven I've ever had and the most expensive...

PissedConsumer1740377
Price Affordability
1.9 (67 reviews)
1.7 (82 reviews)
Reviewer's quote

Was charged 50% of selling price to replace a $160. 00 Bosch auto battery that only lasted 12 months..

Jemar

...So much for the advertising of great product from Germany and the price I paid in the 10,000 grand. Also the plastic that came covering the stainless steel left mark that doesn't come out. Luckily the refrigerator works fine but the noice...

JUDY N

Bosch and Miele Pros and Cons

Pros
  • Dishwasher quietness
  • Quietness
  • Nice exterior is about all
  • Overall design and build quality of miele
  • Product
  • Independent repairman
Cons
  • Dont stand behind their product
  • Poor quality customer service and repairs service
  • Poor quality
  • Customer service
  • Customer servce
  • Service

Bosch and Miele Most Positive Reviews

Top rated reviews
5

If you are thinking about buying a Bosch dishwasher, think again and buy an U.S. made dishwasher because the foreign one...

5

Purchased $21,000 worth of appliances in January from Almar in Montreal for delivery in early June. I specified one...

Bosch and Miele Most Critical Reviews

Lowest rated reviews
1

Bosch company sent us to an "authorized repair service" for loss of refrigeration. Despite $400 repair and new computer...

1

Our expensive Miele washing machine broke down. It took a week for an engineer to arrive. He needed several parts. He sa...

Bosch and Miele Latest Reviews

Recent published reviews
1.5

Too many to name.
We have three Bosch products and have had problems with two of them and currently our microwave does no...

Read all 415 reviews
1

combo steam oven stopped working after 3 years.
It wont heat ! When I tried to descale it told me to empty ,my empty , co...

Read all 351 reviews

Bosch and Miele Products and Services

Most reviewed product and services
  • Bosch Dishwasher (187 reviews)
  • Bosch Customer Care (10 reviews)
  • Bosch Microwave (3 reviews)
  • Miele Dishwasher (62 reviews)
  • Miele Washing Machine (40 reviews)
  • Miele Customer Care (16 reviews)