PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bosch and Miele as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bosch
Miele

Bosch and Miele Overview

Total reviews
410
349
Company responses
0
0
Issues resolved
1
3

Bosch was first mentioned on PissedConsumer on Jan 17, 2008 and since then this brand received 410 reviews. It is 61 reviews more than Miele received since Dec 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Miele customer support team than with Bosch customer service.

Bosch and Miele Consumer Ratings

Rank
267 out of 2894 in Appliances and Electronics category
269 out of 2894 in Appliances and Electronics category
Product or Service Quality
239 in category
192 in category
Customer service
185 in category
197 in category
Price Affordability
352 in category
368 in category

According to consumer ratings and reviews, Bosch ranks 2 points higher in the Appliances and Electronics category than Miele. People gave Bosch 1.5 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 330 points higher than the worst rated brand in this category. At the same time, Miele was rated 1.7 stars for Product or Service Quality criterion in this category and it is 377 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Bosch has a higher rating than Miele. Regarding Price Affordability criterion, consumers gave Bosch 1.9 stars and it is 62% worse than other in category. Miele however was rated 1.7 stars and it is 65% worse than other in category.

Bosch and Miele Rating Details

Product or Service Quality
1.5 (74 reviews)
1.7 (101 reviews)
Reviewer's quote

...Bosch customer service asked me to send receipt of purchase and repair invoice which I did. They called to tell me they were not going to reimburse any of the cost. No explanation...

Darla S

...So much for the advertising of great product from Germany and the price I paid in the 10,000 grand. Also the plastic that came covering the stainless steel left mark that doesn't come out. Luckily the refrigerator works fine but the noice...

JUDY N
Customer service
1.5 (65 reviews)
1.4 (113 reviews)
Reviewer's quote

...I call Bosch customer service and they say get repair company x to come and make a diagnosis. Repair company x gets parts from Bosch and I pay $180 for labor and diagnosis. 6 months later same problem call Bosch customer service, motherboard fried again...

Arna

...Lastly, there is no customer service that responds to this defective appliance with a solution, the only phone number they provide is to call for service. I WOULD NEVER RECOMMEND BUYING MIELE!..

PissedConsumer1698852
Price Affordability
1.9 (62 reviews)
1.7 (81 reviews)
Reviewer's quote

Was charged 50% of selling price to replace a $160. 00 Bosch auto battery that only lasted 12 months..

Jemar

...the house’s electrical systems) This resulted in an E31 error code which I can tell you is about to set you back >$1650 or more than 50% of the purchase price. For us, the cost of the unit and repairs now average over $950 PA. Think twice, maybe three times before you buy a Meile induction...

Jozsef S

Bosch and Miele Pros and Cons

Pros
  • Dishwasher quietness
  • Quietness
  • Nice exterior is about all
  • Overall design and build quality of miele
  • Product
  • Independent repairman
Cons
  • Poor quality customer service and repairs service
  • Dont stand behind their product
  • Poor quality
  • Customer service
  • Customer servce
  • Service

Bosch and Miele Most Positive Reviews

Top rated reviews
5

If you are thinking about buying a Bosch dishwasher, think again and buy an U.S. made dishwasher because the foreign one...

5

Purchased $21,000 worth of appliances in January from Almar in Montreal for delivery in early June. I specified one...

Bosch and Miele Most Critical Reviews

Lowest rated reviews
1

Bosch company sent us to an "authorized repair service" for loss of refrigeration. Despite $400 repair and new computer...

1

Our expensive Miele washing machine broke down. It took a week for an engineer to arrive. He needed several parts. He sa...

Bosch and Miele Latest Reviews

Recent published reviews
2

I bought a Bosch dishwasher. 2 and a half years later motherboard fries. I call Bosch customer service and they say get...

Read all 410 reviews
1

I will introduce a little about myself. I meet Miele appliances when I had my kitchen remodeled in the year 2000. I owne...

Read all 349 reviews

Bosch and Miele Products and Services

Most reviewed product and services
  • Bosch Dishwasher (188 reviews)
  • Bosch Customer Care (10 reviews)
  • Bosch Refrigerator (3 reviews)
  • Miele Dishwasher (62 reviews)
  • Miele Washing Machine (40 reviews)
  • Miele Customer Care (16 reviews)